Administration Assistant - Atlantic Smile Dentistry - #224031

Get to Know Us:

Welcome to Atlantic Smile Dentistry, where your comfort and care are our top priorities. Located in the heart of Amherst, Nova Scotia, our clinic is dedicated to providing exceptional dental care tailored to meet the unique needs of each patient.

Since our practice began in 1972, we have been treating and educating the people of Cumberland County on the importance of good oral health. Over the years, we have upheld our practice values, staying current with the latest dental techniques and implementing advanced technology to ensure the best outcomes for our patients. In 2016, we relocated to a new, modern facility equipped with state-of-the-art equipment in a bright and spacious environment, enhancing our ability to provide top-notch dental care.

Amherst, Nova Scotia, is a charming town known for its rich history and friendly community. Located near the New Brunswick border, it offers a perfect blend of small-town charm and modern amenities, including recreational activities, beautiful parks, and a vibrant local culture. At Atlantic Smile Dentistry, we are proud to be part of this community and contribute to its well-being through excellent dental care.

Join us at Atlantic Smile Dentistry, where we are passionate about making a difference in your oral health and overall well-being.

Schedule:

• Monday - Friday
• 4-5 days per week, flexible
• 8:00 AM - 5:00 PM
  
  
  

What Sets Us Apart:

• Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
• Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
  
  
  

Your Role:

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner
  
  
  

About You:

• Minimum 1 year of Dental Administration experience is required
• Experience with dental software programs is required
• Clinical background is considered an asset
  
  
  

Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.