Administrative Support Agent - Student - #194782

Requisition ID: 35191

A Career In Beer And Beyond

Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life’s moments. We’ve been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle.

We are Talent Brewers with our culture rooted in our core Values. We seek, value and respect everyone’s unique perspectives and experiences knowing that we are stronger together. We want you to join our team of brand ambassadors who believe the world is full of untapped opportunities. So, if you get excited about making a real difference as part of a winning team like we do, we want to hear from you.

The Headlines

We are currently seeking a student to join our team as an Administrative Support Agent for a temporary three-month contract. Based in Montreal and reporting to the Finance Manager, the successful candidate will be primarily responsible for contacting clients by phone to assist them with the enrollment process for the pre-authorized debit service.

The Responsibilities

• Make outbound calls to clients to present the benefits of the pre-authorized debit service.
• Guide clients through the enrollment process, answer their questions, and address basic concerns.
• Accurately update client information in the customer management system.
• Provide exemplary customer service while maintaining high standards of courtesy and professionalism.
• Work closely with team members to achieve enrollment targets.
  
  

The Other Qualifications

• You are currently enrolled in a post-secondary education program.
• You have excellent proficiency in both French and English, spoken and written.
• You are available for the full duration of the contract, which is three months.
• You are comfortable making phone calls and interacting with clients.
• You possess strong communication skills and active listening abilities.
• You are capable of working independently and managing your time effectively.
• Experience in customer service is considered an asset.
  
  

Work Perks That You Need To Know About

• We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities.
• We care about our communities and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are.
• Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization.
• Ability to grow and develop your career centered around our First Choice Learning opportunities.
• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences.
  
  

Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail [email protected].