Analyst, Scheduling - #181318

Job Summary

Reporting to the Director, Planning and Scheduling, the Analyst, Scheduling is responsible for supporting exciting initiatives including the setup and support of new destinations & partnerships as Porter rapidly deploys an order of up to 100 Embraer E195 Jets!

Duties & Responsibilities

• Ensure proper communication of schedules and submissions to all relevant departments and external parties (ie airports, third parties, etc…)
• Maintain, update and suggest improvements on internal schedule dashboards (Tableau)
• Generate and manage landing rights and jurisdictional applications for PD and partner operated flights
• Support new route and partner setups - collaborating with enterprise, rm, technology and other supporting groups
• Support and manage codeshare partner files as required
• Provide support to partnerships and partners, and the agency team with route cause analysis and adjustments to routings, mcts and similar
• Maintain and update PD and partner ssim settings in Zulu
• Conduct analysis and update MCTs for PD and partners
• Perform initial re-accommodations and support call centre and customer relations with route cause analysis, and collaboration on schedule solutions
• Contribute to and support short & medium term planning and scheduling initiatives
• Support schedule loads of PD and partner ssims
• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
  
  

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
  
  

Qualifications

• Advanced ability to function independently, show initiative and problem solve situations on their own
• Strong organizational skills with demonstrated ability to meet deadlines
• Strong analytical skills and able to work with high volumes of information
• Familiarity and experience with Microsoft Excel is a requirement, along with familiarity with Google Docs and Microsoft Office
• Familiarity with Tableau online/ desktop is considered an asset
• Familiarity with Airline / Airport Operations is considered an asset
• Passion for Aviation and travel is considered an asset
• Minimum undergraduate degree in Business, Engineering or similar technical proficiency (this may include relevant airline experience)
  
  

Location

Toronto Downtown Office (250 Yonge Street)

Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline in the World Airline Star Rating. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter.