Area Manager of Operations - Western Ontario - #193803

Company:Driven Brands

Driven Brands, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive services, including paint, collision, glass, vehicle repair, oil change, maintenance, and car wash. Driven Brands is the parent company of some of North America’s leading automotive service businesses including Take 5 Oil Change, Meineke Car Care Centers, Maaco, 1-800-Radiator & A/C, Auto Glass Now, and CARSTAR. Driven Brands has approximately 4,800 locations across the United States and 13 other countries, and services tens of millions of vehicles annually.

Job Description

CARSTAR is North America's largest franchise network of independently owned and operated collision repair facilities with more than 700 locations in 35 states and 10 Canadian provinces. Part of the Driven Brands family of franchised automotive aftermarket brands, CARSTAR delivers nation-leading vehicle repairs, repeatable results and the highest customer satisfaction ratings in the industry. CARSTAR has maintained its commitment to giving back to the communities it serves through a variety of fundraising initiatives, including raising more than $4 million for cystic fibrosis research, care and advocacy across North America.

CARSTAR is looking for an Area Manager of Operations in Western Ontario Who will be responsible for overseeing and managing the operations of multiple locations within a designated district. The role requires ensuring that all locations within the district meet and exceed customer service expectations, operational goals, and revenue targets.

Key Responsibilities

• Manage and oversee multiple locations within the designated district
• Ensure that all locations are staffed with competent and well-trained employees who deliver exceptional customer service
• Implement and enforce standard operating procedures to maintain consistency in service quality and operational efficiency
• Conduct regular audits of location operations to ensure compliance with company standards, policies, and procedures
• Develop and implement marketing strategies to increase customer traffic and revenue growth
• Provide leadership and mentorship to location managers and staff to promote a positive work environment and foster employee development
• Monitor and analyze financial performance metrics to identify areas for improvement and develop plans to increase profitability
• Ensure that all locations adhere to local, province, and federal regulations governing the industry
  
  

Qualifications

• Bachelor's degree in Business Administration, Management or related field preferred
• Minimum of 5 years of experience in a district management or multi-unit management role in the industry or related automotive industry
• Strong leadership, communication, and interpersonal skills
• Proven track record of achieving revenue targets and operational objectives
• Excellent organizational and time management skills
• Ability to analyze financial data and develop action plans to improve performance
• Familiarity with local, province, and federal regulations governing the industry
• Willingness to travel within the district and occasionally outside of the district as needed
  
  

#REMOTE

#DBCORP

Position Location:

Ontario

Compensation Range

$76,300.00 - $136,300.00

Compensation Frequency

Annual

Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com