Bilingual HR Generalist - #189789

Position: Bilingual HR Generalist

Location: Oakville or Burlington, Ontario or Vaudreuil-Dorion, Quebec

Workplace Flexibility: We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office.

Status: Full-Time Permanent (1)

Level: 4

We have an exciting new opportunity for you to join a fun, talented and hardworking team! We are currently seeking for an HR Generalist responsible for supporting the HR Team and employee across the organization. The position is responsible for overseeing day-to-day HR operations, ensuring a positive and compliant workplace.

Reporting to the HR Operational Excellence Manager, this person’s key areas of focus include Payroll support, HRIS support, benefits administration, HR communications, employee guidance on policies and programs. This role is ideal for an HR professional who thrives in a fast-paced environment and is passionate about fostering a strong workplace culture. Together as part of this team, you will create a positive experience for our employees and generate a culture encompassed by our Mission & Core Values.

At Quadra, we put people first so that together, we can reimagine the possibilities.

When you join Quadra, you'll be part of a 47+ years old organization that is dedicated to its 550+ employees located in Canada and the United States. We not only offer an engaging and collaborating culture, but also a great family-oriented environment, autonomy, and flexibility. In addition, Quadra is proud to be recognized as one of the Best Managed Companies for over 21 years and certified as a Great Place to Work.

This is a highly collaborative, fast-paced, and solution-oriented position. We are looking for someone with a positive and professional attitude who will provide dedicated and impeccable customer service. Your motivation, enthusiasm, and authenticity will be an asset when you join our team as a HR Generalist!

What would be your main responsibilities as a HR Generalist ? :

HR General Support

• Act as main point of contact for employees on general inquiries from our policies and programs
• Stay abreast of new Legislation in various provinces and inform team of any up-coming changes
• Assist to interpret, advise and educate employees on various HR policies
• Assist in the developing, updating and implementing all HR policies and procedures
• Provide HR administrative support and perform special projects as assigned
• Assist in preparing HR communications for Employee Experience Platform
• Create various HR employee letters; confirmation of employment, benefits support)
  
  

Employee Benefits Program Support

• Update content on employee experience portal regarding benefits, pensions, and wellness
• Revie monthly invoices: verification and processing with finance/accounting team
• Enter eemployee’s personal information changes in various vendor/provider systems
• Enter RPP, RRSP, TFSA and/or 401k, 401k Roth in HRIS system based on reports
• Provide on-going support with access and passwords for our Wellness Portal
• Submitting on a weekly basis inbound file to our Wellness portal provider
• Tracking benefits payments during leave of absence and communication to employees/retirees as needed
• Assist employee with general benefits questions and help complete employee enrolments
• Enter in a timely manner at each pay, disability time off requests for employees
• Assist in the completion of disability forms send to third party provider
  
  

HRIS - Dayforce

• Enter various transactions in Dayforce and assist in detecting inaccuracies
• Assist employees with general questions on self-serve features
• Participate in implementation of new features and modules
• Assists in the development of user guides/workflows and provides training to new users
• Review Time Off request of employees and ensure they are approved in timely manner
• Support the HR team in entering transactions into the system on a regular basis and adjust as required, detecting and reconciling any discrepancies
• Assist in generating monthly or quarterly workforce analytics reports: turnover, headcounts, recruitment, overtime, training and other HR KPIs
  
  

Payroll Support

• Process various entries for payroll; pay adjustments, after-hours pagers, work premiums
• Calculate and pay annual vacation payout on OT hours for hourly employees
• Review vacation entitlements balance and arrange payment for essential hourly workers
• Handling of employee timesheets communicating deadlines and contacting supervisors if missing any entries/punches
• Manage the timely payment of various annual award programs: IPS, QCC, Milestones, referrals, bonuses, retirement.
• Assist in the annual compensation exercises for salary reviews and incentive program.
• Review and submit Record of employment for employees
• Assist in completion of payroll audit, gathering information
• Review the CAN and US statutory holidays calendar
• Create efficiencies within our processes to optimize and automate transactions
• Work closely with the Payroll Supervisor and act as back-up system Administrator
• Create Payroll guide for our annual processes
• Review and prepare various reports and KPI’s of our payroll data
  
  

What are the key requirements needed to have success in this position?:

• Post-secondary education or Bachelor's degree, preferably in Human Resources, Payroll or any other equivalent combination
• A minimum of 3-5 years’ experience in HR Generalist role/Payroll experience an asset but not required
• Fluently bilingual, spoken and written (English & French) is needed
• Member of CRHA / CHRP would be an asset
• Knowledgeable in HR programs, policies and practices
• Must have a high level of professionalism to handle sensitive and confidential situations
• Ability to manage priorities, be organized and can manage multiple tasks/projects within tight deadlines and under pressure
• Strong problem solving and prioritizing skills
• Exceptional customer service orientation, with a focus on rapport-building, listening, and questioning skills
• Highly self-motivated with the ability to work independently and handle pressure
• Proficiency in Microsoft Office with advanced skills with Excel, knowledge of Dayforce / Ceridian would be an asset
  
  

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work certified organization. In addition to being Great Place to Work certified, Quadra has been recognized as one of the Best Managed Companies for over 20 years! You will work with dynamic colleagues who are eager to share their knowledge with you.

Here Are Some Of The Perks Of Choosing Quadra

• Permanent, full-time position: Join us for a stable, long-term career
• Competitive salary & Performance Incentives: Your hard work is rewarded with attractive compensation and bonuses
• Tailored training: We provide personalized training to support you and your growth
• Excellent Benefits Package: Medical, Dental, HSA, and more to keep you covered including our Employee Assistance Program (EAP) and access to telemedicine/Virtual healthcare
• Generous Time Off: Flexible personal days, sick days and vacation to recharge
• Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leaders
• Pension plan with match: Plan your future with our matched pension plan program
• Tech Perks: We got you covered with cellphone and internet costs
• Family-owned and support environment: Be part of a private, family-owned company with a strong infrastructure and core values
• Award-Winning Workplace: Work in a certified Great Place to Work, and Best Managed Company!
• Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values!
• Career Growth: Unlock opportunities for development in a fast-paced growing company
• Fun Social Activities: Get involved in company events, Volunteering programs, etc.
• Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.)
• And Much More !
  
  

Compensation Information: The annual base pay range for this position is reasonably expected to be 59,700$ et 89,500$. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as job-related knowledge, skills, education, and experience.

Base salary is only a part of the total rewards package - this role will also be eligible for a generous incentive program and benefits. Quadra’s salary ranges are benchmarked and are determined by role and level. Please note that the base pay shown qualifications, skill level, competencies, and work location.

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Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.