Camp Administrator - THCR ( Contract) - #228390

Tim Hortons Foundation Camps


Date: 1 day ago
City: Cochrane, AB
Contract type: Full time

Tim Hortons Foundation Camps help youth from underserved communities achieve their full potential through multi-year, overnight camp experiences. Whether at camp or back home in their communities between visits—our youth work to build social, emotional, leadership and innovation skills and behaviours like volunteerism and motivation to learn so they become civically and academically engaged, and successfully transition to adulthood.

At Tims Camps, we are catalysts for good - helping our youth participants and teammates be the best they can be, developing personal and career growth. We empower young people with skills to open doors to their future. That is our North Star and, together, we help shape leaders that build stronger communities.

We're looking for a…

Camp Administrator (Contract)

Job Summary

Reporting to the Senior Manager, Camp Operations, the Camp Administrator is responsible for overseeing the camper travel program and administrative functions of the camp office. The camp administrator provides superior customer service and front-line reception and hospitality for those contacting and visiting Camp.

Is this role right for you?

Work Location

This role will be based out of our Tim Horton Children's Ranch, located in Kananaskis, Alberta. Remote/hybrid work may be considered, with required presence onsite to meet operational requirements.

Employment type

This is a contract position for the dates of June 22, 2026 to September 1, 2026, with potential for extension into the Fall.

Posting Type

Internal and external

KEY RESPONSIBILITIES

  • Commitment to superior customer service and a consistent front-line hospitable presence in the Camp Office
  • Respond to camp use and guest inquiries via phone and email, and maintain the camp calendar and office supply inventory
  • Oversee summer travel program and coordinate camper arrival to, and departure from, camp
  • Arrange required shuttles, hotels and meals for staff accompanying camper travel
  • Provide support to campers and families and follow up as required
  • Complete assigned administrative duties; including but not limited to, petty cash, monitoring assigned budget lines, invoicing, reconciling the camp travel visa(s) and required reports
  • Coordinate alternate site use opportunities during non-summer operations
  • Enroll schools into the school program; ensuring all required paperwork has been submitted, accurately completed, and travel coordinated
  • Work collaboratively with functional teams to communicate the needs of campers and guests (accommodations, dietary, special requests)
  • Support cross functional administrative tasks as required
  • Participate in and support restaurant owner engagement initiatives
  • Support internal special events

QUALIFICATIONS

  • Post-secondary degree or diploma, or equivalent experience
  • Experience in an administrative and or customer service role
  • Previous camp experience – considered an asset
  • Strong customer focus and follow through
  • Superior organizational, multi-tasking and time management skills, with a strong attention to detail
  • Demonstrated ability to problem solve and take initiative
  • Strong working knowledge of computer database (Salesforce) and spreadsheet software
  • Demonstrated ability to understand basic math, analyze data, and complete reconciliations
  • Valid driver's license and acceptable drivers abstract
  • Acceptable Criminal Record Check and Vulnerable Sector Search, as required

Application Instructions

Candidates who submit their application by June 16, 2026, at 12:00, p.m. EST will be given priority. This role will remain open until it is filled.

We're Great Place to Work Certified.

Tim Hortons Foundation Camps is proud to be Great Place to Work certified for the fifth year in a row.

Commitment to Equity, Diversity & Inclusion

Tim Hortons Foundation Camps is committed to a fair and inclusive work environment and seeks talent with a diversity of life experiences and perspectives. We are an equal opportunity employer that hires talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases.

If you have special accessibility requirements that need to be considered during the recruitment process, please let us know by emailing us at [email protected] and a member of our HR team will get back to you. Information received relating to the accommodation needs of applicants will be addressed confidentially.

Land Acknowledgement

We are grateful to acknowledge that we are located on the traditional territory and ancestral hunting grounds of the Blackfoot Confederacy, the Tsuut'ina and Stoney Nakoda Nations, and are governed by Treaty 7. We would also like to acknowledge those of us who came here involuntarily, particularly as a result of the Trans-Atlantic Slave Trade. Let's now take a moment to reflect on the stories and lives that have been, are, and will be part of this land.

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