Change Management Lead - #194917

On behalf of our public sector client, Affinity is seeking a Change Lead to spearhead change management for critical IT-enabled projects. The Change Lead will drive the adoption of new SaaS-based systems, assess the impact of technology transformations, and provide strategic leadership to ensure seamless integration of business processes and stakeholder engagement across the organization.

Responsibilities:

• Change Strategy Development: Create and implement comprehensive change management strategies, including stakeholder assessments, risk response plans, and training programs to drive technology adoption.

• Stakeholder Engagement: Collaborate with senior leaders, IT teams, and vendor stakeholders to build trust, facilitate workshops, and align change initiatives with organizational goals.

• Communication and Training: Lead the design and delivery of targeted communications and training materials, leveraging tools like video, knowledge bases, or FAQs to support end users and technical staff.

• Impact Assessment: Work with Business Analysts, Technical Architects, and Project Managers to analyze change impacts, assess user readiness, and ensure alignment with project deliverables.

• Community Engagement: Develop and execute engagement plans to foster stakeholder buy-in, coordinating with internal/external communication teams to promote visibility and adoption.

• Change Monitoring: Use data analysis to evaluate change effectiveness, monitor stakeholder commitment, and implement strategic interventions to address risks.

Qualifications:

• Undergraduate degree in a relevant discipline.

• 8+ years of change management experience, including 2+ years in a managerial role, preferably in public sector or complex IT environments.

• Demonstrated success leading change for SaaS platform implementations or cloud migrations.

• Familiarity with change management methodologies (e.g., Prosci) and IT service management frameworks.

• Strong communication, analytical, and team-building skills, with the ability to influence at all organizational levels.

• Proficiency in developing training materials and leveraging technology (e.g., AI tools, video platforms) for stakeholder engagement.

• Respect for diversity and ability to manage disagreements professionally.

• Certifications (e.g., Prosci, ITIL) are an asset.

Affinity Earn:

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About Affinity:

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 12297