Clinical Care Supervisor - Edmonton - #182391

CBI Home Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join the new CBI Health and find where your better begins.

About This Opportunity

Are you an LPN who leads by example in meeting or exceeding clients’ expectations? Do you want to use your supervisory background to promote excellence in clinical service delivery? If so, you’re the type of professional who will excel as part of the CBI Health team.

As a Care Manager within our CBI Home Health Office, you will provide overall clinical and service delivery leadership, nurturing and developing relationships with stakeholders and optimizing the effectiveness and efficiency of available talent. We will count on you to champion a culture that energizes and engages all staff, from mentoring and coaching supervisors and care providers to minimizing attrition. Overseeing effective patient experience and care planning in line with the organization’s clinical goals and service delivery standards, you will build a team that achieves or surpasses stakeholder expectations and company targets aligned with our CBI Health values.

Qualifications

• Possess a current registration with applicable regulatory nursing provincial body as a Registered Nurse or Licensed Practical Nurse
• 3 - 5 years of management or supervisory experience and/or experience within the home health industry
• Possess a valid Alberta driver's license with access to a reliable vehicle
• Computer skills – Microsoft Office Suite, ability to use and utilize scheduling systems
  
  

Essential Functions

• Provide the following supervision functions for community employees:
• Ongoing support, coaching, and mentoring to community employees
• Evaluate job performance and competencies of community employees and ensure they understand their role and the care to be provided
• Supervise restricted activities of regulated health services provided by unregulated staff
• Provide client specific training
• Investigate client, community employees or Referring Agency concerns and assist in problem solving
  
  

Competencies

• Current clinical nursing skills and knowledge
• Resourceful and innovative
• Strong leadership, employee development and coaching skills
• Strong interpersonal skills
• Conflict management
• Ability to drive teamwork and staff engagement
• Results-oriented with analytical problem-solving skills
• Project & Change Management
• Critical/Analytical Thinking
• Finance Skills (accounting, budgeting, forecasting)
• Process Improvement & Quality Assurance
• Risk Management
• Legal/Regulatory
• Ability to multi-task with attention to detail
• Excellent verbal and written communication skills
• Excellent time management and organizational skills
• Excellent listening and observational skills
• Strong computer literacy with various applications and programs
• Customer Service
  
  

About Us

For millions of Canadians, CBI Home Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihomehealth.ca.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We are committed to fostering a positive experience for all Indigenous applicants whether you’re First Nations (status or non-status), Inuit or Metis and welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.