Cluster Sales Manager - #194881

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world

This Position reports to:

Business Manager - E2E




Your role and responsibilities:

In this role, you will be responsible for accelerating the growth of the Process Industries Mining business as the Cluster Sales Manager for North America. You will lead a high-performing sales team to achieve and exceed assigned Mining orders received (OR) and gross margin (GM) targets, with a primary focus on increasing market penetration and capturing a greater share of customer spend. You will drive sales strategy discussions and align on both short- and long-term growth plans.

You will take the lead in early engagement with key decision-makers at end-users, OEMs, and EPCMs across all organizational levels. Your responsibilities will include active prospecting, opportunity development, and deal closure. A deep understanding of return on investment, mining processes, customer organizational structures, operational challenges, and buying behaviors will be essential. You will apply value-based selling strategies and develop comprehensive key player maps for targeted opportunities.

To ensure a best-in-class customer experience, you will establish and lead cross-functional ABB teams, positioning yourself as a trusted advisor. Frequent travel to customer sites is expected, with an average of four documented customer meetings per week. You will also take ownership of the Net Promoter Score and the Customer Complaint Resolution Process, ensuring timely and effective follow-up.

You will collaborate closely with market segment and proposal managers to develop strategic pursuit plans and prepare compelling value propositions. Your role will involve reviewing customer specifications, participating in go/no-go decisions, ensuring timely responses, and positioning ABB’s offerings with competitive pricing and ROI justification.

In addition, you will be responsible for maintaining and sharing monthly sales plan updates using Salesforce, while gathering timely feedback on customer budgets and ABB’s market position. You will enhance portfolio visibility by contributing to the creation of application-specific sales collateral, supporting customer presentations, participating in industry events, delivering application training, gathering competitive intelligence, and engaging in social media outreach.

You will also analyze customer needs and competitor offerings using general market intelligence to inform strategy and execution.

Qualifications for the role:

To be successful in this role, you bring a minimum of 10 years of experience in process industries such as Mining, Metals, Paper, Aluminum, or Cement, with a background in large project sales, engineering, execution, or services. You have a strong understanding of electrification, automation, and digitalization solutions for mining and process industries, including applications such as grinding, hoisting, material handling, and decarbonization.

You hold a degree in Engineering, Technology, or Project Management (Bachelor’s or equivalent). Your entrepreneurial mindset, strong interpersonal and negotiation skills, and ability to collaborate effectively with both customers and internal teams are critical. You consistently seek win-win solutions and demonstrate excellent communication skills.

You are proficient in Microsoft Office tools (Word, PowerPoint, Excel, Outlook) and various internet-based applications. Experience with Salesforce, SAP, financial transactions, and contractual law is highly valued. Proficiency in French and Spanish, both spoken and written, would be considered an asset.




ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

• Women
• Indigenous peoples
• Members of visible minorities
• Persons with disabilities
  
  

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.