Customer Service/Accounts Payable Assistant-$25 - #110763

Canadian Executive Search Inc


Date: 1 week ago
City: Chatham, NB
Contract type: Full time

AWS/CES is looking for a Customer Service/Accounts Payable Assistant in the Chatham ON area.

Job Type: Full-time

Salary: $22.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Paid time off
  • Wellness program

Schedule:

  • Monday to Friday/ Day shift

Work Location: In person

The Role:
The Customer Service Representative (CSR) / Accounts Payable Assistant is a dual role responsible for both serving customers via the telephone & online and supporting the Accounting Manager with accounts payable duties and order processing. The CSR/AP assistant understands his/her role as brand ambassador and provides positive brand experiences to all customers.

Tasks:

  • Answer general phone & emails, gather customer information and distribute to the sales team
  • Input new leads into the CRM system
  • Assist customers & provide basic information about products
  • Research and resolve customer problems, acting as the customer liaison between other departments when necessary
  • Register customer warranties
  • Manage the contractor certification submissions
  • Keep customer databases current
  • Process orders in Quickbooks
  • Completing payments and controlling expenses by receiving, processing, verifying, and reconciling invoices
  • Verifying vendor accounts by reconciling monthly statements and related transactions
  • Assisting with month-end accounting reports & duties
  • Other projects as needed
  • Provide exceptional customer service

Requirements

  • Minimum 2 years experience in customer service
  • CRM experience is preferred
  • Quickbooks experience is preferred
  • High School diploma or GED required
  • A certificate or diploma in a related field preferred
  • Strong oral and written communication skills
  • Must be located in Chatham-Kent area

If you are interested please submit your resume to ********@canadianexecutivesearch.com

CESDH

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