Employment Coach - #104779

Durham College

Date: 2 weeks ago
City: Oshawa, ON
Contract type: Full time
About Durham College:

Durham College (DC) is a leading post-secondary institution that supports students to develop career-ready skills for the ever-changing job market. With a focus on experiential learning, led by expert faculty, through field placements, applied research, co-ops and other hands-on opportunities, DC grads are known for having the skills and knowledge they need to adapt to the ever-changing workforce.

A leader in innovative teaching and learning, Durham College offers a wide range of market-driven programs across multiple disciplines, including culinary management, farming and horticulture, business, IT, construction and trades, science and technology, health care, engineering, social and community services, media, art and design.

Our modern campuses in Oshawa and Whitby offer 145 programs – including six honours bachelor’s degrees and nine apprenticeship programs – to more than 13,700 full-time post-secondary and 2,300 apprenticeship students. In addition, more than 14,600 students participate in professional and part-time learning. More than 110,500 alumni represent the college, both locally and around the world.

A forward-looking organization committed to collaboration, innovation and sustainability, Durham College is ranked annually as one of the GTA’s Top 100 employers and one of Canada’s Greenest Employers and has been recognized as a Top 50 Research College in Canada, 10 times.

DC has an estimated annual economic impact of more than $913 million on Durham Region and is proud to be an active and engaged member of the communities we serve by contributing resources and expertise to enhance social and economic well-being through partnerships, investments and collaboration.

Under the direction of the Director, Student and Career Development, the Employment Coach works collaboratively as part of the Career Development (CD) team to provide career development and coaching services to a diverse group of students and alumni, empowering them to make informed employment decisions, develop job-search strategies, and work towards their employment goals and transition to employment. The incumbent conducts career development workshops, performs individual coaching to facilitate entry in the workplace. In addition, the incumbent promotes graduates and programs to employers while ensuring productive working relationships with business and industry.

In consultation with the CD team, the incumbent develops and updates employment resources and workshops while also engaging in special projects that support the department’s goals, which may involve working collaboratively with campus partners and/or participating in campus-wide committees and/or events to enhance students’ and graduates’ career development success. The incumbent facilitates a variety of workshops to support career development by utilizing principles of adult learning and Universal Design Learning (UDL).

The incumbent actively promotes services to the campus community, current and prospective students and alumni by assisting with website and portal content and participating in pop-up events, Open House and Convocation.


Student and Alumni Support

The incumbent provides guidance, direction and support to students and alumni by taking on a coaching approach to service delivery. Career Development coaching requires sensitivity, active listening skills, and the ability to question without judgment, especially when working with students who are discouraged or have identified barriers to reaching their career goals.

· Coach students and graduates individually and in group settings, presenting them with the options and avenues available to succeed in their pursuit of employment.

· Assist individuals in developing job readiness and marketing skills/tools (cover letter, resume, portfolio, etc.) and job search strategies, including the appropriate use of social media sites such as LinkedIn.

· Offer personalized guidance based on student’s program and employment goals.

· Prepare students with interview techniques specific to their industry.

· Conduct mock interviews with students and provide feedback on their strengths and areas for development.

· Identify barriers to employment, consult and refer to other service departments and community resources as appropriate.

· Research labour market and employment trends and incorporate information into 1:1 coaching and workshops

· Communicate how local and Canadian industry sectors are rapidly changing and how technology influences employer recruiting activities.

· Offer guidance on leveraging Generative AI effectively.

· Support students in increasing self-confidence by helping them develop personal brand awareness

· Provide guidance and support in developing effective networking strategies, empowering them to build meaningful connections and advance their connections with employers.

· Coach students on proper workplace decorum, how to professional professionally present themselves at work and how to self-advocate.

· Plan, promote and execute career development activities outside class time related to economic trends such as employer panels, customized workshops, and alumni networking events.

· Utilize adult learning theories and student development theories, strong presentation skills and emerging technology to communicate relevant career development concepts to students and alumni.

Faculty and Academic Support

The incumbent provides faculty and academic support through developing and delivering workshops and career-related resources.

· Customize career development workshops to coincide with academic curriculum and industry expectations.

· Deliver career development workshops in all full-time post-secondary programs to increase job readiness skills (class sizes range between five to 100 students)

· Collaborate with faculty to support students in developing job search marketing tools that are relevant and industry-specific

· Collaborate with faculty to plan and promote employer visits, events and valuable opportunities for students to connect with employers.

· Assist Outreach Co-ordinator with the planning, organizing and implementation of employer panels and in-class presentations in conjunction with faculty.

· Support the initiatives of key campus partners through collaboration and sharing resources to determine career development strategies and appropriate level of support for programs

· Understand and utilize emerging career development theories, simulated learning activities to implement with students

· Consult with faculty to determine career development strategies and appropriate level of support for programs.

Employer Support

The incumbent provides employer support by being responsive to employer requests, providing timely information and building relationships with employers.

· In collaboration with the Career Development Outreach Co-ordinator, connect with visiting employers at job fairs, information sessions, and events on and off campus.

· Provide information to employers about post-secondary programs by suggesting suitable programs to target, facilitating campus tours and arranging meetings with faculty.

· Maintain and build relationships with employers and other members of workplace community that build resources and programs to support student and graduate career development and learning.

Administration & Marketing

· Participate with the Director and other departmental staff in developing long and short-term priorities, goals and strategies as well as other special projects as assigned.

· Stay informed about current labour market trends, industry needs and changes in employment practices.

· Develop and ensure appropriate resources are available to students and alumni online and in the office.

· Ensure information on the Career Development webpages and the online portal is current, relevant and responsive to student needs.

· Document appointments as required.

· Collaborate with members of the Career Development team and campus partners to ensure the Career Development Office is leading the way when it comes to supporting students, alumni and employers with employment needs.

· Represent Career Development at student outreach activities such as college open houses, and orientation days

· Promote Career Development to students, graduates, faculty, staff and employers both in-person and online this may include attending meetings, developing presentations, and participating in pop-up events.

· Other duties as required and assigned by the Director.


1. A minimum of a 3-year diploma or degree in Career Development, Human Resources, Social Services, Psychology, Sociology or related field.. Coaching Certification an asset.

2. Minimum three years of work experience in student services and/or coaching post-secondary students and alumni in the area of recruitment, interviewing, job marketing strategies and tools.

3. Knowledge of post-secondary programs, recruitment standards and practices, the Canadian labour market, Ontario Human Rights Code, Ontario Employment Standards Act, and employment trends, including the use of Generative AI in the field and personal branding strategies.

4. Progressive experience in student services, career coaching, and/or human resources.

5. Proven experience in coaching students and developing and facilitating educational/employment preparation workshops.

6. Experience working effectively in a diverse and inclusive environment.

7. Proficiency in Microsoft Office 365, working with virtual meeting software

8. Must be able to work collaboratively and have excellent interpersonal, oral and written communication skills. and recruitment standards and practices.

9. Proven experience in coaching students and making presentations for educational/employment purposes.

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