Field Service Worker - #229314

Recruitment Details

Field Service Worker

Department: Collection Services Branch, Solid Waste Services Division, Water and Waste Department

Designated Work Location: 1120 Waverley Street, On site

Position Type: Up to 2 Permanent Positions, Full-time

Hours of Work: Various shifts as assigned/required

Salary: $2,060.32bi-weekly as per the Helper Refuse classification within the C.U.P.E Collective Agreement

Employee Group: C.U.P.E.

Posting No.: 127108

Closing Date: July 3, 2026

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits . We take pride in fostering a diverse , safe, and healthy workplace where our employees can thrive and achieve their full potential.

Flexible work arrangements, which may include flexible hours, remote work, or a hybrid of remote work may be available; subject to review and approval. Please note that Employees who are approved to work remotely are responsible for and must demonstrate that they are available to return to their Designated Work Location and/or other work location to attend meetings or attend other tasks that occur in person.

The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.

For the purpose of this recruitment, Equity may be a factor in selection. Consideration will be given to Women, Racialized Peoples, Persons with Disabilities, and Newcomers.

In accordance with the applicable collective agreement(s), recruitment and promotion provisions will be considered prior to applying equity strategies. Where permitted, consideration will be given to qualified applicants who self-identify as members of the equity group(s) listed above.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Preference to internal applicants may be applied.

Job Profile

Under the direction of the Collection Services Senior Inspector, the Field Service Worker is responsible for the delivery, repair and maintenance of carts for the provision of Solid Waste Services, the maintenance of cart storage areas, assigned vehicles and any assigned yards. The Field Service Worker must operate and utilize vehicles, machinery, tools and equipment in a proper and safe manner to accomplish the various tasks effectively.

As The Field Service Worker, You Will

• Provide daily delivery, retrieval, repair, maintenance and washing of carts as required through customer service requests or as directed by the Senior Inspector.
• Maintain stock and inventory of Solid Waste Services carts at the warehouse and other storage facilities.
• Provide routine maintenance of assigned vehicles, shops, garages, yards and warehouses.
• Provision of services, pertaining to obtaining cart asset management data and creation of and/or response to customer service requests.
• Provide administrative support relating to cart asset management and the Collection Management System (CMS).
• Communicate with cart customers to ensure the complete and timely provision of services, as well as any issues relating to cart collection.
• Assist with investigations and processing of cart damage claims against the contractor or any other issues regarding carts that requires investigation.
• Provide education to internal and external customers relating to the Solid Waste programs and cart collection.
• Provide training for employees by procedural example and demonstration.
• Demonstrated ability to safely perform duties of an Equipment Operator 3 if necessary, in all weather conditions.
• Perform other related duties consistent with the classification as required or assigned.
  
  

Your Education And Qualifications Include

• Grade 10 or an equivalent combination of training and experience.
• Demonstrated ability to operate a personal computer using Microsoft Word, Outlook, Excel, KANA, the Solid Waste Collections Management System (CMS) and other software programs as required.
• Must be able to utilize computer data systems to input and obtain required data.
• Demonstrated ability to collect cart data information using hand held RFID scanners and related service software.
• Demonstrated ability to operate a personal smart phone using applications as required.
• Demonstrated ability to work with a minimum of supervision.
• Demonstrated ability to establish and maintain effective working relationships with employees at all levels of the organization, external contacts such as contractors, other government services, elected officials and the public, in accordance with the Respectful Workplace Standard.
• Demonstrated ability in providing exceptional quality customer service.
• Working knowledge of Solid Waste collection practices.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Demonstrated ability to read and interpret maps, air photos, construction drawings and specifications and to apply the information to field work.
• Demonstrated ability to operate small hand tools.
• A working knowledge of the Highway Traffic Act.
• Ability to drive a truck and trailer or cube van.
• Knowledge and understanding of the occupational hazards, safety precautions, regulations and safe work procedures applicable to cart collection practices carried out in the City of Winnipeg.
• IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.
  
  

Conditions Of Employment

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check satisfactory to the employer will be required from the successful candidate, at their expense.
• Must possess and maintain a valid Class 5 Manitoba Driver’s Licence.
• Must be physically capable of performing all of the duties of the position including the ability to lift up to 50 lbs, carry and lift bulky equipment, walking long distances, performing field investigations and working outside for extended periods often under unfavorable weather conditions as required by work assignments.
  
  

How To Apply

APPLY ONLINE, including all documentation listed below:

• Current resume (Required).
• Applications submitted without REQUIRED documentation will not be considered.
• Your application documents must clearly indicate how you meet the qualifications of the position.*
  
  

Notes

Online applications can be submitted at http://www.winnipeg.ca/hr/ . For instructions on how to apply and how to attach required documents please refer to our FAQ's or contact 311 .

Position Reports To: Collection Services Senior Inspector

• Preferred qualifications, where listed, will not be used in the assessment of internal candidates applying to positions in CUPE, MGEU, ATU, or UFFW.
• The successful applicant will be required to provide a Notice of Driver’s Licence In Force document upon request.
• Applicants may be required to undergo testing to determine their knowledge, abilities, and skills as they relate to the qualifications of the position.
• The successful applicant will be required to complete job specific training required for this position as directed.
  
  

Only candidates selected for interviews will be contacted.