Front of House Manager - #116552

Peak Cellars is located on a 7-acre property in Lake Country, and is home to our Goldie Road Vineyard. Wine isn’t the only thing the property produces; the half-acre organic vegetable garden and two greenhouses supply the highest quality fruits and vegetables for the Garden Bistro. We are looking for a Front of House Manager to join our incredible team of wine and food lovers.

Role type Permanent, full-time

Scope

Oversee day-to-day consumer facing operations of our Garden Bistro. Create a positive and sustainable environment that team members enjoy working in and guests enjoy experiencing.

Responsibilities

• Oversee day-to-day front of house operations of the Garden Bistro
• Hire, train and supervise front of house team members to maximize performance and to provide exceptional guest experiences
• Create and sustain a welcoming and professional environment, ensuring that facilities are properly maintained and appealing to guests.
• Ensure guest experience satisfaction, including responding to guest reviews and complaints.
• Develop and communicate standard operating procedures for excellence in the industry.
• Oversee event planning, coordination and execution, including communicating plans and timelines to all departmental teams.
• Work with culinary team to coordinate menus, features, and special events.
• Oversee scheduling, according to forecasted sales and labour targets.
• Update Point of Sale system including floor plans, inventory, pricing, user setup and training
• Ensure controls are followed for cash out procedures, gift cards, discounts, time sheet compliance and other forms of controls are adhered to
• Liaise with service providers and suppliers.
• Comply with health and legal regulations to promote a safe workplace for all
  
  
  

Requirements

• Minimum 5 years restaurant experience
• Winery experience
• Serving it Right certification
• WHMIS Certification
• Holds or is willing to work towards holding a First Aid, Level 1 certification.
• Work flexible hours including evenings, weekends and holidays
  
  
  

Compensation

• Salary $55,000 to $60,000 annually
• Medical/Dental benefits
• Discounts on wine purchases, food and merchandise
  
  
  

How to Apply

Please email resume and cover letter to Human Resources, at [email protected]