Games Manager - #188881
Grey Eagle Resort & Casino
Date: 1 week ago
City: Calgary, AB
Contract type: Full time

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.
Position Overview
The job title, Games Manager (Major Casinos – 16 or more tables) is recognized through the AGLC Terms & Conditions Section 6. Registered Gaming Workers with the following general duties and responsibilities.
Knowledge, Skills and Abilities:
Position Overview
The job title, Games Manager (Major Casinos – 16 or more tables) is recognized through the AGLC Terms & Conditions Section 6. Registered Gaming Workers with the following general duties and responsibilities.
- Direct supervision of the games area(s).
- Must remain in the casino facility at all times during scheduled shift.
- Ensures that the games area is operated in accordance with Casino Terms, Conditions & Operating guidelines.
- When requested by the CSM, will be present for the casino float and chip verification.
- Ensures that chips from other casinos are not accepted.
- Coordinates with the CSM prior to reporting to AGLC on any and all suspicious or evidence of cheating at play, theft, unexplained monetary discrepancies of $200 or more or other illegal activity.
- Ensures conduct of games is in compliance with this handbook.
- Work in cooperation with surveillance, advisors, charity workers and volunteers to ensure professional casino operation for the overall benefit and integrity of charitable gaming.
- Ensure all workers are currently registered with AGLC.
- Ensure shift schedules are prepared, and co-ordinate gaming staff breaks.
- Ensure all dealers stand while conducting a game when required.
- Supervise pull of all drop boxes for interim and final counts.
- Ensure all drop boxes are attached to the correct table before and after each pull.
- Ensure security of games, including control and access to keys for chip trays.
- Provide pit supervisor with required forms.
- Remain available to the charity at all times during the event and maintain a visible presence.
- A one hour meal break may be approved, provided you remain in casino facility and are available during the meal break, and absence from the floor shall not occur during opening, pull of drop boxes, or closing.
- Report immediately the personal possession of chips by registered workers to the AGLC, and immediately implement disciplinary action.
- Minimum of 7 years experience in the gaming industry.
- Post Secondary Degree (management) would be considered a strong asset.
Knowledge, Skills and Abilities:
- Excellent negotiating, oral and written communication skills
- Demonstrated leadership, organizational and administrative abilities
- Discreetness / irreproachable personality / loyalty
- Coaching and mentoring.
- Thorough knowledge of the AGLC terms and conditions, approved games and game procedures, and any applicable legislation
- Computer literacy in MS Office
- Must be able to work in a smoking environment.
- Must be available to work shift work (days, evenings, weekends, holidays)
- Exposure to Scents/Perfumes.
- Priority will be given to Tsuut'ina Nation members.
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