Hard Services Operations Manager (Mississauga, ON) - #188874

If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth (a GDI Company) team today!

Job Summary

The Ainsworth family is looking for an individual to join our Site Supervisor to lead our dynamic team members and 3rd party partners in the delivery of outcomes and all associated work activities associated with HVAC, Building Automation/Controls, Electrical, Mechanical, Plumbing, General Building Maintenance and Fire/Life Safety services that are required to meet the outcomes of our partnership in your assigned region.

Reporting to a Regional General Manager, your team will consist of a combination of general maintenance technicians, journeyman and 3rd party service providers that will complete assigned activities for a premier client within the Automotive Engineering and Manufacturing market.

Key Responsibilities

• Ensure compliance with all health and safety regulations and requirements (e.g. AHJ, GDI/Ainsworth, client) by working with all levels of the organization to ensure compliance with safety standards/codes and employee protection in all that we do.
• Lead event/incident investigations (e.g. RCCA) & communicate findings and ensure closure of action items within assigned portfolio.
• Provide support and assistance, either directly or through team members, to ensure organizational outcomes are met within assigned portfolio and accounts.
• Champion continuous improvement for both site/contract and portfolio level activities while enabling the team to execute by working smarter-not harder.
• Facilitate, collaborate, coach and embody consistency within systems, process, and tools within the portfolio.
• Supports monthly, quarterly and annual reporting and trending of performance measures identified on the Quality Control Plan.
• Maintain and complete all relevant documentation to comply with regulations for clients, IFS&M organization, and/or AHJ.
  
  

Responsibilities

You will be responsible for successfully coordinating, directing and delivering all Services activities and outcomes by maintaining a solid and mutually beneficial business relationship with our team members and partners, including but not limited to:

• Interfacing customers, ensuring completion of workflows and associated outcomes are delivered on time.
• Participate in and contribute to client performance reviews (e.g. Monthly Business Reviews, Quarterly Business Reviews) as required.
• Ensure all work records are accurate and up to date.
• Participate in the development of operating and capital expense budgets for your assigned portfolio.
• Identify value-creation opportunities (e.g. efficiencies and/or cost savings) within your team and portfolio.
• Investigate and implement innovative opportunities to enhance our operational efficiencies.
• Ensure client and customer satisfaction; strong employee engagement and a positive work environment that enables account retention.
  
  

Qualifications

• 5+ years direct IFM Leadership (General Maintenance Manager, Operations Manager) or bachelor’s degree in engineering, manufacturing or management with 3 (three) years of experience in direct Operational Leadership.
• Experience operating within workflow systems – namely CMMS (e.g. eMaint, Maximo).
• Attention to detail, able to work efficiently to meet outcomes deadlines and timelines.
• Able to follow prescribed plans and provide feedback when objectives are not able to be met.
• Continuous Improvement (e.g. Lean 6σ) experience.
• Oral and written communication skills as this role must be able to effectively communicate to all levels of the organization.
• Excellent analytical and problem-solving skills with the ability to use those skills in conducting incident/event fact-finding and risk mitigation.
• Ability to produce and communicate detailed reports.
• Fluently Bilingual (English/Spanish/French) is an asset in this role.
  
  

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Ainsworth (a GDI company) is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.

Ainsworth (a GDI company) is an integrated multi-trade company, offering end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country! Join us…. Make a difference.