hotel clerk supervisor - #225426

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Take, cancel and change room reservations
• Register arriving guests and assign rooms
• Process guests' departures, calculate charges and receive payments
• Answer telephone and relay telephone calls and messages
• Maintain an inventory of vacancies, reservations and room assignments
• Resolve complaints and claims
• Investigate complaints and claims
  
  

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  
  

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  
  

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth
  
  

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  
  

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers
  
  

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities