Human Resources Director, Restaurants - #224171

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

• EMPLOYER: Northland Properties Corporation (NPC)
• LOCATION: Support Centre, Vancouver, BC
• EMPLOYMENT TYPE: Full Time
• COMPENSATION RANGE: $120,000 - $150,000
• BENEFITS: Health/Dental/Vision, RRSP, Paid Time Off, Employee Perks
• VACANCY: We are conducting a targeted, confidential search to identify exceptional talent for upcoming opportunities in this function. Selected candidates may be contacted as roles are approved.
  
  

Why Northland

Northland Properties is a 100% Canadian-owned hospitality group behind Sandman Hotel Group, The Sutton Place Hotels, Moxies, Chop Steakhouse & Bar, Denny’s, the Dallas Stars, Grouse Mountain, Revelstoke Mountain Resort, and more. Our people power memorable guest experiences across Canada, the U.S., Ireland, and the U.K. At NPC, we build welcoming places to stay, dine, and gather. Powered by teams who love people, connection, growth and challenge.

The Opportunity

The Director, Human Resources – Restaurants leads the HR function across the Canadian and US restaurant portfolio, ensuring the team delivers credible, proactive, and operationally strong support to the business. This role is responsible for setting direction, building team capability, driving execution, and ensuring HR services are aligned to business priorities and operational realities.

What You'll Do

• Lead and direct the Restaurant HR team across Canada and US brands and operating groups, setting clear priorities, service expectations, and operating standards aligned to business needs.
• Partner closely with presidents, operations leaders, and field teams to identify people risks, workforce needs, and operational pressure points early, while providing practical HR guidance that supports sound business decisions.
• Oversee day-to-day HR operations across the restaurant portfolio, ensuring timely, accurate, and consistent execution across employee relations, investigations, performance support, and compliance matters.
• Personally lead or oversee complex, high-risk, or sensitive HR matters, ensuring strong documentation, sound judgment, and consistent adherence to employment standards, policies, and employment practices.
• Establish disciplined team planning, prioritization, and workload visibility through consistent use of Planner and related team tools, with clear ownership, escalation points, and follow-through.
• Lead succession planning and talent review processes, translating discussions into practical outputs such as assessments, successor identification, development actions, and gap plans.
• Use metrics, reporting, coaching, and training to strengthen team capability, improve service levels, and ensure issues are surfaced, supported, and not falling through the cracks.
• Partner with payroll, legal, operations, and health and safety to reduce risk, improve process integrity, and maintain strong quality control over HR execution.
  
  

What You Bring

• Progressive HR leadership experience in a fast-paced, multi-site operational environment, ideally restaurants, hospitality, or retail.
• Strong knowledge of employee relations, investigations, performance management, employment standards, and HR compliance.
• Proven ability to lead teams, manage competing priorities, and build structure, accountability, and operational discipline.
• Strong judgment, communication, and execution skills, with the ability to balance strategic thinking and hands-on leadership.
• Demonstrated ability to use data, reporting, and workforce insight to support decision-making, team effectiveness, and business outcomes.
  
  

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work

in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest

in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed

to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are

available at any stage of the recruitment process upon request. If you need support, please email [email protected]. NPC takes seriously its obligations under the Human Rights Code.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.