IT Electronic Data Interchange (EDI) Lead - #104801

Watson Gloves

Date: 1 week ago
City: Burnaby, BC
Contract type: Full time

Are you interested in growing your career with Watson Gloves?


With 105 years of experience, Watson Gloves is Canada’s single source for PPE hand protection: at work, at home, at play. We are a Family -owned company that is committed to providing Authentic and Fun experiences for our people and our customers. We are committed to deliver above and beyond customer and employee experiences based on Integrity and Continuous Improvement . Whether we source our gloves from the world’s finest manufacturers, or handcraft them in our local factory, every pair of gloves we sell has been selected from top-of-the-line materials, design, and craftsmanship.

IT EDI Lead - Burnaby, BC -
In Office

The Role:

Our IT Department is looking for an IT EDI Lead to join the Watson Gloves Family. The IT EDI Lead is a key member of the IT Team who will propel client relationships forward by overseeing the EDI business solution to better serve our customers and internal staff. This role is responsible for the overall management, development, implementation, maintenance, evaluation and troubleshooting issues related to Electronic Data Interchange. Reporting to Director of IT, this role is for you if you are analytical, have a high attention to detail, have strong communication skills, and a track record of delivering exceptional customer service! You will be the lead to all WG customers, internal and external stakeholders for all things EDI.

YOUR Core Responsibilities:

  • Oversee the full EDI lifecycle from data input through invoice generation, ensuring timely and accurate transactions.

  • Monitor daily EDI performance; import and export EDI files.

  • Analyze EDI transmissions to identify and resolve data, mapping, or transmission errors.

  • Provide technical support for EDI implementations and ongoing EDI operations.

  • Troubleshoot and fix EDI issues to minimize business disruptions.

  • Create technical documentation and guides for EDI systems and processes.

  • Assist with month-end closing activities to ensure accurate financial reporting.

  • Maintain documentation covering EDI configurations, processes and troubleshooting procedures.

  • Lead EDI integration projects from initiation through go-live implementation.

  • Onboard new EDI customers and trading partners.

  • Foster relationships with trading partners through collaboration and communication.

  • Continuously improve EDI operations by implementing new tools and automation.

What YOU BRING to Watson Gloves:


  • Bachelor's Degree or Diploma in Information Technology, Computer Science, or related field

  • MUST have EDI experience.

  • 5+ years of EDI integration experience with X12, EDIFACT, XML protocols

  • Expertise in EDI data mapping and translation

  • Experience with SPS Commerce EDI platform

  • Experience with data migration and platform integration projects

  • Proficiency in SQL, data analysis and reporting

  • Strong project management and leadership abilities

  • Excellent written and verbal communication skills

  • Must be eligible to work in Canada ONLY please

Preferred Qualifications:

  • Knowledge of SFTP, AS2 and API connectivity

  • ERP integration experience

  • Understanding of incident and problem management processes

  • Experience with TrueCommerce EDI platform


  • Family Spirit: we support each other, and we work as a team

  • Integrity: we deliver on our promises every single day

  • Fun: we work hard and play hard

  • Authentic: we are true to who we are and what we do

  • Continuous Improvement: We continually invest in our people and improving our processes

What we OFFER:

  • Competitive salary package

  • Competitive benefits package

  • Company laptop

  • Fun and engaging working environment

  • Lots of fun events & company SWAG

  • Opportunity to work 1 day per week from home

Thank you for your interest in Watson Gloves! Only those applicants selected for an interview will be contacted.

We wish you the best in your job search.

If you like to work in a cool, collaborative work place where we like to have fun but get the job done, look no further than Watson Gloves. “We’re glovers, not fighters” – Watson Marketing Team.

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