IT Security Analyst - FTR - Hybrid - #182698

Req ID: 68972

This position is with NTT DATA BCU, Inc. and is part of the BCGE Union.

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be

part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a IT Security Analyst - FTR - Hybrid to join our team in Burnaby, British Columbia (CA-BC), Canada (CA).

Purpose of Position

The Security Analyst provides remote information systems technology assistance and resolution of routine and non-routine problems.

Accountabilities

• Provide comprehensive Active Directory (AD) support.
• Support the goals and objectives set forth by the AD team Manager. Work is guided by business plans for the discipline. Actively participates in setting area objectives to meet plans.
• Excellent oral and written communication skills. Adapts communication techniques for audiences at multiple internal and external levels.
• Develop and implement processes and procedures to ensure NTT DATA can meet customers’ expectations and deliver quality services within specified SLAs and contractual obligations.
• Participates in tactical and strategic planning for Information Security Management function within NTT DATA and for our clients. Thorough understanding and management of customer business needs and expectations.
• Participate as needed in any architectural re-engineering and configurations discussions and planning. Architectural AD solutioning skills.
• Participate with customer in the strategic design process to translate security and business requirements into processes, systems and maintain current documentation.
• Develop innovative and creative output based on interpretation and analysis that improves business performance and contribute to corporate goals and strategic intent.
• In-depth understanding of NTT DATA goals, business priorities, strategy and direction, customer requirements and knowledge of best practices.
• Responsible for designing, developing and recommending security systems solutions that will ensure proprietary/confidential data and systems are protected.
• Adapts projects, programs or methods based on customer; ability to manage critical projects, customer engagements or business processes.
• Presents facts and information to negotiate mutually acceptable solutions. Introduces products and services to external clients.
• Influences others through their professional/technical expertise. Provides thought leadership, guidance and advice in own field.
• Ensure all Service Management processes are followed, and all incident and requests are addressed within the required time to adhere to published SLAs.
• Detect security issues, create customer tickets, manage problems until closure; Provide resolution plans for device issues. Escalate matters of business risk.
• Coordinate escalations and collaborate with internal technology teams to ensure timely resolution of issues.
• Propose process and technical improvements to management. Integrates trends, data and information into plans, deliverables and recommendations.
• In-depth disciplinary knowledge; leverages business acumen and subject matter expertise.
• Provides deep subject matter expertise, advice and program delivery. Acts as an SME and local leader for information security direction.
• Contributes to the development of new techniques and plans within area of expertise.
• Manages projects and program execution. Guides completion of major projects or customer engagements. Assists in development of Information Security initiatives.
• Works on abstract and complex problems requiring evaluation of intangible variables.
• Anticipates operational, program, and implementation issues and develops preventative measures.
• Source of training and guidance for less experienced information security engineers. (Analysts)
• Contributes to the area through delivery of end results and contribution to planning for the area.
• Works across organization to effectively obtain and allocate resources to complete programs/projects on time.
• Relationships: Cultivates, develops and manages strong, lasting customer relationships at senior management level. May manage vendor relationships.
• Implement, manage and enforce information privacy and security directives as mandated by FIPPA
• Monitor and audit FIPPA Compliance on the NTT DATA, WEST Account
  
  

Qualifications

Undergraduate or college degree in computer information systems (CIS) with 2 to 3 years experience or 6 years relevant experience in Active Directory, ServiceNow, PowerShell, information security and a strong knowledge of Canadian security compliance requirements.

• Support of Microsoft Active Directory (AD) Domain Structure
• Working knowledge of Identity and Access Management and Device Management platform framework and functions
• Experience with Operating System file, folder security, privileged access and GPO implementation
• Experience in the Health Care industry supporting BC Government/Public Service is preferred
  
  

Specific Technical Skills

• 6 years + Technical experience or administration of Active Directory, with experience in creation, change, deleting user accounts, privileges, and roles including management and administration
• 2 - 4 year’s relevant experience in FIPPA Privacy & Security, compliance
• 2 -4 years’ technical regulatory specific auditing experience (i.e. FIPPA, ISO 27001 etc.)
• 2 - 4 years’ experience developing and implementing FIPPA training programs (Nice to have)
• In-depth knowledge and experience with implementing and installing the following technologies: (must have a minimum of 4 out of the following list)
• Directory Services; applications development & operations.
• Assigning roles and permissions based on job requirements.
• Ensuring timely account provisioning and de-provisioning, especially for new hires, transfers, and terminations.
• Implementing and managing access policies to ensure users only have access to the systems and data necessary for their roles.
• Reviewing and adjusting access permissions regularly to maintain the principle of least privilege.
• Enforcing and auditing identity management policies, including role-based access control (RBAC) and segregation of duties (SoD).
• Reviewing and certifying access rights periodically (e.g., through periodic access reviews)
• Monitoring and responding to security incidents related to user identities or access.
• Identifying and addressing potential vulnerabilities related to identity management systems.
• Implementing and maintaining encryption, password policies, and other identity-related security measures.
• Overseeing the entire lifecycle of user identities and computer objects, from initial creation to eventual deactivation or deletion.
• Working knowledge of Canadian privacy legislation.
• Excellent written and oral communication skills.
• Performing daily activities, monitoring, and remediation of servers/ workstations for virus infections and threats. (Nice to have)
• Event logs and triggered events monitoring and analysis. Vulnerability assessment of Critical Application servers. (Nice to have)
• Unix (Sun OS, Solaris, NeXT); Windows 10 and 11 workstations & Windows 2012 and 2016 for Servers, some Citrix experience, recent Mac experience with AV & encryption solutions. (Nice to have)
  
  

Financial Responsibility

• No financial responsibility.
  
  

Direct Supervision

• No direct supervision
  
  

Project/Team Leadership or Training

• Training and mentoring responsibilities.
  
  

Please note, as per the CBA and Human Rights Code of BC, this posted position may be used for accommodation of union members based on medical or human rights grounds without previous notice. The Employer must give preference to a union member who has submitted an approved the accommodation request if the positions is still vacant during the recruitment process.

Salary: CAD 79528.57

Current Shift: Mon – Fri (8am – 4 pm). Employer may change these shifts at any time, due to operational needs and in accordance with the CBA, and must be able to work any/all shifts /on call/travel (as required)

About NTT DATA Services

NTT DATA BCU is an entity of NTT DATA Services, a global business and IT services provider specializing in digital,

cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process

services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard

to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

INDHCLSMC