Life Skills Coordinator - #182095

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Duties and Responsibilities

The Life Skills Program Coordinator provides holistic leadership to a specific community-based program in accordance with The Salvation Army mission, values and standards.

Job Duties

The Life Skills Program Coordinator is responsible for the following range of job duties characteristic, or typical of the job class:

• Serves actively as a member of the operational team for the overall Community Ministries Centre
• Ensures that the Gospel of Jesus Christ is exemplified in the performance of all job responsibilities and through personal example
• Gives oversight to a specific community ministries program, ensuring ministry objectives are consistently accomplished and that a spiritual focus is applied to all program initiatives
• Prays with and shares the message of the Gospel of Jesus Christ with clients, staff and volunteers, endeavouring to assimilate them into the Body of Christ, as appropriate (including linking clients to the church family and church programs where possible)
• May provides intake services, client assessment, emergency assistance, short-term spiritual guidance, ongoing case management and/or other forms of direct service for clients applicable to the program
• May provide direction, support and team leadership to program staff (where applicable) so that they may develop spiritually and to ensure that they work together to achieve the purposes of the organization and enhance the ministries of The Salvation Army
• Develops strategies and recommendations for program staff (where applicable) and volunteer development; assists with recruitment, orientation, performance management and terminations
• Provides input to ongoing strategic planning to ensure programming reflects client needs as these may evolve in our changing socioeconomic climate and reflects continuous quality improvement initiatives
• Prepares and submits reports and program evaluations as requested by internal or external sources; may assist with the development of program proposals; maintains confidentiality of all client and staff records and statistical data
• Provides input to operating budget for the specific community ministries program, and works within budgeted guidelines; may be responsible for cash management for the program
• Provides input to the development of policies and procedures specific to the Community Ministries program
• Works with the Community Ministries Director/Corps Officer to ensure that programs meet contractual, legal and internal accreditation requirements
• Networks with The Salvation Army, government and community social service providers to coordinate resources for the benefit of clients and programs
• May assist with coordination/organization of donation and fund raising efforts and/or special or seasonal programs (Red Shield Appeal, Christmas Kettle Campaign, Food Drives, Donation Drives, Christmas Hamper, Toy Distribution, Summer Camps, Community Dinners, etc.)
• May provide visibility for the specific community ministries program within the community through service club participation, media relations, general public relations, etc. and ensure effective marketing of the program
• Performs other duties as assigned
  
  

NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties.

Qualifications

• Completed an Undergraduate University degree (e.g., B.A., B.Sc. B.Sc.N.) or an
  
  

alternative level of education and experience.

• One year but less than three years of prior related experience, including, experience in a specialized social services program and communicating orally and in writing.
• One year but less than three years of prior related experience, including, experience in direct counselling environments, which may include issues of homelessness, mental health, unemployment, abuse, addiction, parenting and/or marriage. Must also have experience in one-on-one and group counselling.
• The performance of the job requires attentive listening (for supervision, counselling, conflict resolution, etc.), and moderate attention when doing computer work.
• The performance of the job requires a moderate amount of computer work, and occasionally leading meetings/training workshops and intervening in physical confrontations.
  
  

NOTE: An alternative level of education and experience may be acceptable.

Work Environment

The following work environment conditions apply to the position of Life Skills Program Coordinator:

• the work environment is typically in an office in generally agreeable conditions, but may involve work-related stress and dealing with angry and abusive people including verbal abuse.
• The performance of the job requires moderate amount of computer work, frontline service delivery, while occasionally attending training workshops, etc., intervening in physical confrontations, and lifting/moving equipment of no more than 20 pounds.
• may have little to no travel required.
• input to and/or participates in preparing budgets with respect to the departmental budget.
• responsible for his/her own time and is responsible as a group/work leader by providing direction and checking results, but generally works along with those supervised.
• may directly supervise between 1-4 full-time employees, part-time employees, and/or volunteers.
• The job incumbent may be exposed to the risk of moderate injury or illness due to:
• Physical (and verbal) attacks by others (e.g. violent/aggressive client acting out verbally or physically)
• Exposure to infectious diseases
• Exposure to toxic chemicals and sharp objects
• Tendency to become too personally and emotionally involved in client’s issues
• Extreme expectations of clients/families
• must take the following precautionary measures (in addition to health and safety rules):
• Universal Precautions
• Food Safe training
• Non-violent crisis intervention training
• Current Certification in First Aid/CPR
• Self-Care/Debriefing
  

Terms & Conditions

The Life Skills Program Coordinator reports directly to the Director. This is a full-time permanent position based on 37.5 hours per week subject to a three-month probationary period, annual review and evaluation. Flexibility in hours is expected & work may, at times, involve evenings and or weekends. Standard benefits will apply upon successful completion of probationary period.

The Life Skills Coordinator position maintains professional relationships with clients that may be potentially aggressive and have problems with behaviour management. Excellent skills in conflict resolution and non-violent intervention are an ongoing expectation of this position.

Compensation

The target hiring range for this position is $22.92 to $28.64 with a maximum of $34.37.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.