Manager - Diagnostic Imaging - #187136

JOB SUMMARY:

The Diagnostic Manager will bring a proven track record of strong leadership and effective change management. In this role, they will oversee departmental staff, patient flow, wait times, budgeting, staffing, and the quality program, while driving continuous quality improvement initiatives aligned with Southlake’s values. Committed to a patient-first philosophy, the Manager will prioritize customer-focused services within the department. We will rely on the Diagnostic Manager to challenge the status quo, set high standards for performance and achievement, and champion Southlake’s quality framework as it applies to the Diagnostic Imaging Department.

PRIMARY RESPONSIBILITES:

·      In collaboration with the Director of laboratory and Diagnostic Imaging, responsible for operational functions in the Diagnostic Imaging department.

·      Responsible for all aspects of employee engagement (recruitment, performance management, retention).

·      Guide and approve policies.

·      Create a safe environment for staff and patients in collaboration with Occupational Health and Safety and IPAC.

·      Monitor Diagnostic Imaging metrics.

·      Accountable for the Diagnostic Imaging budget.

·      Work with the Diagnostic Imaging Leadership team to create the program roadmap.

EDUCATION/CERTIFICATIONS/LICENSES:

·      Minimum of 5 years recent clinical and/or management experience preferred

·      3-5 years of proven experience demonstrating success in implementing and sustaining process quality improvement initiatives across multiple stakeholders

·      Degree in Health Management/Administration or equivalent preferred

·      A dynamic, innovative team builder with a track record of operating on the leading edge of clinical and management excellence.

·      Registered with the College of Medical Radiation and Imaging Technologists of Ontario (CMRITO) preferred

·      Have exceptional people skills, and knows how to bring out the best in the entire department.

·      A recognized coach, mentor, and facilitator, who fosters collaboration and will ensure that Diagnostic Imaging services are integrated and aligned with patient needs as well as the needs of health-care providers.

·      Previous work history of reliability, dependability, and progressively increasing levels of responsibility

·      Demonstrate verbal and written communication skills necessary to effectively disseminate information across the institution.

·      Financial and business acumen.

·      Foster an environment that promotes teamwork.

·      Demonstrate a commitment to professional development.

·      Demonstrate a high degree of technological expertise (email, word processing, spreadsheet formatting, e.g. Word, Excel, Online scheduling/calendar maintenance).

·      Experience with LEAN.

·      Knowledge of Accreditation Canada requirements.

·      Demonstrate the ability to provide leadership, support, and critical analysis in stressful, complex and emotional situations.

·      Bring both strategic and operational insight to service planning and implementation and contribute to goal accomplishment consistent with the vision of the hospital.

·   An equivalent combination of education and relevant experience may be considered.