Manager, Project Management Office - Temp up to 15 months - #181364
FirstOntario Credit Union
Date: 1 day ago
City: Hamilton, ON
Contract type: Contractor
Remote

Why FirstOntario?
The Manager of the Project Management Office (PMO) is responsible and accountable for the health of the organization's overall Project Portfolio, including all Programs and Projects within the Portfolio. They are a champion of project delivery and governance across the organization, and responsible for managing the Project Management team.
Role
Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.
- Competitive compensation packages
- Top-tier health and wellness benefits, including comprehensive benefits packages and a yearly Personal Spending Account
- Enhanced mental health benefits through SunLife and TELUS Health
- Exclusive banking benefits
- Up to $1000 per year towards professional development
- Pension Plan
- Flex-work environment
- Company-wide Employee Volunteer program (Blue Wave Program)
- Employee and Family Assistance Program
The Manager of the Project Management Office (PMO) is responsible and accountable for the health of the organization's overall Project Portfolio, including all Programs and Projects within the Portfolio. They are a champion of project delivery and governance across the organization, and responsible for managing the Project Management team.
Role
- Manages and directs the work of project managers and provides managerial oversight for multiple projects and programs.
- Monitor project & program scopes, cost, schedules, staff, communications, outside vendors and contractual deliverables.
- Develop standards, processes, and tool used for effective project scheduling and to set and manage quality targets.
- Address internal or vendor issues that may impede project or program delivery and develop solutions
- Track at risk, change and lesson learned metrics and facilitates actions to keep the PMO portfolio on track
- Establish data collection and reporting processes to capture key metrics of project activities and to provide regular reporting.
- Serve as the primary escalation point for any project management queries
- Organize and facilitate collaborative discussions with key partners as required
- Develop relationships with your key partners and support them through any challenges during the full project management life cycle
- Proactively identify and manage project and program risks and issues
- Work proactively with delivery partner leads tohelp them manage resource allocation in order to ensure sufficient capacity to achieve project milestones
- Actively contribute to portfolio planning to help identify and prioritize corporate projects
- Assist when required with the development of comprehensive business requirements and assist in project scoping with key partners
- While working in collaboration with key partners, ensure there is a mitigation plan in place for all enterprise risk factors
- Ensure all key partners are in compliance with applicable regulations, legislation and FirstOntario policies and procedures
- Deliver end-to-end program support to internal and external stakeholders through the full project management lifecycle with timely and clear communication throughout
- Meticulously maintain up-to-date status reports, financial records, RAID logs, change orders and any other required artifacts, and present as requested to your manager, Steering Committee and other governance bodies
- Thoroughly conduct program post-implementation reviews and create recommendations in order to identify successful elements and share learning opportunities with stakeholders at all levels to inspire continuous improvement of project management processes and standards
- Support and provide counsel to project managers to assist in achieving successful project outcomes
- Collaborate with your peers and stakeholders to add to the collective innovative thinking that can drive new business ideas for FirstOntario
- Be a change leader as FirstOntario continues to adapt to new and exciting ways of delivering business services
- Consider health & safety as a primary concern to ensure the overall well-being of yourself and others
- Perform other duties as required
- Bachelor's degree or diploma in Business, Finance, Project Management, or related field.
- Master's degree in business administration, finance or related field considered an asset
- Have a minimum of 7+ years of hands-on Project Management experience and a post-secondary degree or diploma in Business or a related field
- Have the Project Management Professional (PMP) certification, PRINCE2, or equivalent certifications.
- Financial industry experience is an asset
- Be adept at applying formal project management practices and other mandated procedure, with the ability to adapt to extraordinary scenarios by using flexibility and creativity
- Be highly proficient using MS Project, Service Now, SharePoint, and PowerPoint; advanced Excel skills an asset
- Be equally comfortable working independently with a high degree of autonomy and within the constructs of a structured team environment
- Stay current with the latest trends and developments in Project Management tools and practices
- Be detail-oriented, analytical, and pragmatic; use good judgment and have an incredible passion for ensuring the accuracy in all of your work
- Have a genuine customer-service bias (e.g., be quick to respond to client requests; adapt to changing priorities)
- Demonstrate thoughtful leadership; actively learn and openly share your knowledge with the team
- Maintain a high level of integrity, confidentiality, and be trustworthy
- Strong written and verbal communication and presentation skills
- Be open to flexible work hours including evening and weekends as the job demands and travel as required
Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.
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