National Account Manager - #104894

Sierra Supply Chain Services

Date: 1 week ago
City: Mississauga, ON
Contract type: Full time
Sierra Supply Chain Services is on the search for a National Account Manager to join our team at our Mississagua Location

Position Details:

  • Full time, Perm
  • Package: Salary (CDN) + Vac, Benefits, Bonus
  • We are looking for the best candidates in the market. Salary is negotiable based on experience.
  • Mon-Fri - On site
  • 5090 Explorer Drive.

About the Role:

The National Account Manager- Sierra Processing will be responsible for driving the growth and profitability of our customer portfolio. Leveraging your expertise in business development and the protein industry, you will spearhead the development and management of customer relationships. Through driven business development , strategic planning, innovative value propositions, and effective negotiation, you will play a pivotal role in achieving revenue and profit targets while maintaining a commitment to Sierra's values.

Accountabilities and Detailed Activity:

Business Development

  • Develop new relationships with national customers.
  • Generate and qualify new leads, and develop those leads through assessing needs, differentiating Sierra from the competition, negotiating, closing, and maintaining / building relationships through a disciplined application of the sales process.
  • Prepare for, plan, and make "cold calls" to lead contacts to gain information about the business.
  • Formulate and execute a strategic sales plan aligned with revenue and profit targets.
  • Foster strong client relationships through regular communication and a disciplined sales process.
  • Identify market trends and opportunities to create innovative solutions aligning with client needs.
  • Collaborate with cross-functional teams to develop unique value propositions for sales opportunities.
  • Negotiate deals with decision-makers, maximizing profitability while adhering to Sierra's values.
  • Update CRM daily to track information related to new and existing opportunities.

Managing Sales Pipeline

  • Management of existing customer accounts.
  • Prepare for, plan, and make "warm calls" to lead decision makers (buyers and sellers) using the Sales Process methodology to learn about the decision makers "pains"/needs and provide them with the solutions.
  • Work with the team to develop a unique angle or value proposition for each opportunity in the Sales Pipeline.
  • Work with your manager to identify specific deals that Sierra can participate in and gain the opportunity to bid on those deals.
  • Negotiate with decision makers to close deals that will maximize profitability.
  • Update the CRM daily (at a minimum) so that it tracks all information related to new and existing opportunities and all activities related to each opportunity.
  • Balance activities between new and existing clients, and buy and sell activities, so that activity and financial goals are met.
  • Develop an annual "Business Plan" that is both realistic and in line with company goals. Assume accountability for meeting the goals set in the Business Plan over the course of the year.
  • Review and approve confirmations and invoicing prior to submission to clients.
  • Act in accordance with Sierra’s documented Sales Process, including client communications and reporting.
  • Follow company procedures in all correspondence and every step of the sale process.
  • Prepare for, attend, and actively participate in weekly/daily sales meetings, discussing activities and progress.

Growing Customer Relations

  • Maintain regular contact with existing clients, continually working to understand new or existing "pains"/needs and developing strategies to address those pains. Become the client's preferred customer or supplier (as appropriate).
  • Exceed customer expectations for all interactions.
  • Provide support, required documents and information for customer inquiries.
  • Coordinate with administrative staff to receive Accounts Receivable list associated with one's clients and follow up with the clients on accounts that are overdue and take necessary steps to ensure that receivables are collected in a timely manner.
  • Deal with any issues raised by clients regarding deals and determine a plan for resolution. Follow to ensure the matter is resolved.
  • Acquiring new strategic business partners.
  • Maintaining and growing existing strategic customers.

Profit Maximization

  • Work with your manager to identify specific deals that Sierra can participate in and gain the opportunity to bid on those deals.
  • Negotiate with decision makers to close deals that will maximize profitability.
  • Balance activities between new and existing clients, and buy and sell activities, so that activity and financial goals are met or exceeded.

Logistics & Inventory Coordination

  • Liaise with the sales support team and Logistics department to ensure timely delivery and pick-up of product from customers and suppliers.
  • Update delivery schedules and advise CRM as necessary.
  • Manage inventory to ensure old inventory is sold quickly and appropriate levels are maintained
  • Analyze inventory reports and historical inventory movements.
  • Continually monitor inventory and look for opportunities to sell old inventory profitably. Assume joint responsibility, with the rest of the team, for maintaining a reasonable level of inventory.
  • On the close of any deal, provide appropriate documentation to Administrative staff, Logistics staff.

Competency Grouping: Business Management Team (BMT)

Soft Skills: Operational Leadership, stakeholder management, conflict resolution, decision making, problem-solving, team building, strategic thinking, emotional intelligence, active listening & consultative approach

Minimum Requirements:

Education and/or Professional Designation:
  • A post-secondary degree or diploma or equivalent experience.

  • 3+ years of experience leading sales activities in at least one of the following protein categories: poultry, beef or pork. This includes both buying and selling related activities.

Language Skills:
  • Strong communication skills with external and internal stakeholders.
  • Strong presentation skills.
  • Fluent in English.


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