Outreach Worker - #110868

Safe at Home Society

Date: 1 week ago
City: Whitehorse, YT
Salary: CA$33 per hour
Contract type: Full time
Outreach Worker Safe at Home Society Whitehorse, YT Full Time Compensation: $33 Hourly

    Healthcare And Social Services

Duration To be Determined Closing Date Until Filled Job Level N/A Intended job posting audience Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application

Safe at Home Society is looking for an Outreach Worker to join our community-based team! This individual must be a strengths-based, creative team players committed to ending homelessness by staying housing-focused.

This position is team focused and will be overseen by Safe at Home’s Program Supervisor.

Immediate start to March 31, 2025, with option to extend depending on funding.

PRIMARY OBJECTIVE: To provide evening and weekend outreach support to individuals who are precariously housed and/or are experiencing homelessness.

** Hours are 3pm to 11pm, Tuesday through Saturday but may need to shift depending on need.


Working closely with service providers in Whitehorse, the Outreach Worker will support individuals experiencing homelessness or who are precariously housed to be connected to appropriate supports and services.


  • Build and foster supportive relationships with clients, adhering to confidentiality and trauma-informed practices; supporting clients with an outreach-based approach;
  • Offer crisis intervention, guest management support, and eviction prevention services to individuals who are referred or self-referred;
  • Coordinate and make appropriate warm referrals to increase support networks and reduce isolation;
  • Work closely with Safe at Home’s Eviction Prevention and Housing Stability workers and other service providers to identify ongoing gaps and pressure points in the housing support system;
  • Facilitate linkages between clients and community resources to assist clients to achieve their goals;
  • Offer supports as needed between time of intake and housing placement while individuals are still experiencing homelessness, including ensuring basic needs are met;
  • After a housing move-in, provide additional supports necessary to ensure housing stability of client;
  • Work with Housing Provider Liaison to improve relationships with landlords and advocate for tenants as the need emerges;
  • Participate in team meetings as required;
  • Other responsibilities as they emerge and/or are directed by the Executive Director of Safe at Home Society.

Skills & Abilities

  • Computer skills with proficiency in Microsoft Office;
  • Knowledge of the Residential Landlord and Tenant Act;
  • Demonstrated ability to work independently and as a part of a team;
  • Demonstrated ability to work effectively with individuals living with multiple barriers to stable housing;
  • Strong written and verbal communication skills;
  • Ability to apply a high degree of discretion in establishing supportive, trusting relationships with tenants, emergency responders, and service providers;
  • Excellent conflict management/crisis prevention/mediation training and/or demonstrated skills; and
  • Possess the ability to manage competing priorities and coordinate several tasks at once.


  • Completed post-secondary education in social services or related field and a minimum 2- years work, volunteer, or lived experience related to homelessness, outreach, housing, and supports; a combination of experiences will be considered;
  • Knowledge of decolonizing and housing first approaches to client support;
  • Awareness of the complexities of homelessness, poverty, and the colonial context of homelessness in the Yukon, among other related issues;
  • Awareness of non-government, First Nations, and territorial government agencies and resources as they relate to client support;
  • The submission of a Vulnerable Sector police check;
  • First Aid/CPR-C; and
  • Naloxone and overdose response training

**Please note: Access to own vehicle is an asset

Additional Application Instructions

Safe at Home Society is committed to employment equity and strongly encourages all qualified applicants to apply. Given the over-representation of Indigenous community members across Yukon’s homeless population, strong consideration will be given to Indigenous applicants. Only those offered an interview will be contacted

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