Program Manager - Vertical Support - #189278

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We are seeking a highly motivated and experienced Program Manager to provide operational support for our Adjacencies business. In this new role, you will be responsible for building processes to support existing business segments, with a focus on creating predictive planning models, supply replenishment, managing allocation to segments and managing finished goods inventory. This role is part of a high-performance team whose objective is to achieve industry-leading operations. Responsibilities include demand forecasting, supply commits, inventory planning, and close collaboration with cross-functional groups such as business planning, product management, sales, marketing, supply chain, global business unit, and customer support teams which is paramount to achieve key objectives.

Key Responsibilities

• Develop and implement processes to support existing adjacency business.
• Manage supply allocation processes to support multiple customers.
• Oversee finished goods management and replenishment management.
• Build predictive models using historical run rates and anticipated sales out plans.
• Utilize Power BI to build and analyze data models.
• Collaborate with cross-functional teams to ensure successful execution of customer collaboration projects.
• Analyze customer feedback and data to identify areas for improvement and implement solutions.
• Build and maintain strong relationships with key stakeholders.
• Provide leadership and guidance to the customer collaboration team.
  
  

Basic Qualifications

• Bachelor’s Degree or equivalent experience
• 8+ years of experience in the areas of supply chain, planning, or operations.
  
  

Preferred Qualifications

• Ability to perform quickly and adapt as market dynamics change.
• Excellent verbal, written, interpersonal communication skills are essential for all internal and external interactions.
• Ability to communicate with all levels of a an organization, ability to explain critical concepts and ideas in a clear and concise manner.
• Excellent collaboration and interpersonal skills.
• Goal-oriented, operationally disciplined, and initiative-driven, focused on continuous improvement.
• Strong organizational and project management skills with the ability to think strategically.
• Self-starter with strong work ethic.
• Ability to analyze data and make data-driven decisions.
• Experience working with Amazon or a similar e-commerce platform is preferred.
• Experience in building predictive models and using Power BI.
• Knowledge of replenishment management and finished goods management.
• Proficiency with Excel, Tableau, Qlik, Power BI, Anaplan, JDA, and SAP S/4HANA
  
  

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.