PSW Supervisor - #179341

Perley Health


Date: 2 weeks ago
City: Ottawa, ON
Contract type: Full time
  • Ensures PSWs qualifications are in compliance with Long-Term Care legislation.
  • Ensures PSWs practice according to standards set out by the province of Ontario.
  • Supervises PSW performance of resident care, services and resources required to deliver quality resident-centered care.
  • Collaborates with Managers Resident Care and other managers to obtain feed-back on the specifics or irregularities in resident care needs.
  • Participates in the review of policies and procedures.
  • Participates in Quality Improvements and Risk Management activities.
  • Reviews workload and resident acuity with care teams to determine efficient use of resources; recommends changes/additions to the Manager Resident Care.
  • Meets regularly with PSW's, communicating changes, education, mentoring and expectations.
  • Utilizes leadership and management skills to identify and resolve problems.
  • Investigates resident care concerns and complaints.
  • Ensures adherence to all Perley Health policies, procedures and practices, including those related to Safety and Risk Management.
  • Builds relationships with families and significant others to improve resident outcomes.
  • Ensures adherence to all safety and risk management practices, including follow up of employee incidents to ensure corrective action.
  • Engages with resident councils and internal committees as required.
  • Coaches and ensures that evidence-based best practices are followed as per policy.
  • Complete probationary reviews, performance evaluations, performance management and manage performance improvement plans.
  • Fosters a good public image when dealing with the public.
  • Establishes good labour relations through knowledge, interpretation and implementation of health centre policies and union contracts.
  • Responsible for the hiring of PSW staff in collaboration with the Human Resources team.
  • Attends grievance meetings and mediation as required.
  • Reviews, approves/declines requests for time off and counsels PSWs on attendance management.
  • Participates in union/management activities as required.
  • Ensures yearly PSW mandatory education is completed.
  • Assists with orientation of new employees and students.
  • Performs other related duties as required.
  • Secondary School Diploma
  • Personal Support Worker Certificate in compliance with the Fixing Long-Term Care Act, 2021 regulations for PSW qualifications
  • Experience working as a PSW in long term care
  • Experience working in a supervisory capacity
  • Demonstrated knowledge of Long-Term Care, Palliative Care and Dementia Care
  • Excellent Verbal and Written communication skills
  • Interpersonal skills to work with peers, residents/families and direct care staff
  • GPA Certificate
  • Current CPR certificate
  • Leadership skills
  • Microsoft Office Package
  • Working knowledge of: RAI MDS
  • Working knowledge of Point Click Care (PCC) and Point of Care (POC) Documentation

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