Quality Assurance Specialist - #194426
First Onsite Property Restoration
Date: 4 hours ago
City: Calgary, AB
Contract type: Full time
Drive Performance - Influence Standards - Make an Impact
Are you passionate about quality, process improvement, and empowering teams to deliver their best work? First Onsite is looking for a Quality Assurance Specialist who's ready to roll up their sleeves, travel to our branches, and work directly with Project and File Managers to strengthen our performance across Canada. This is your chance to step into a role where your insights and leadership directly shape customer satisfaction and operational excellence.
Our Quality Assurance Specialist earns a competitive wage based on experience. We offer an exceptional extended health plan including medical, dental, and vision. Our benefits package includes an employee assistance program, educational assistance, professional development opportunities, internal growth potential, national career mobility, and a healthy work-life balance. If you're ready to raise the bar-apply today!
A DAY IN THE LIFE OF A QUALITY ASSURANCE SPECIALIST
In this role, you're the go-to expert on project KPIs and client service metrics. You'll work closely with the Director of Operations to ensure branches are meeting expectations-providing on-site training, tracking performance, and identifying areas for improvement. You'll perform audits, analyze scorecards, and recommend actionable solutions. From data to dialogue, your work helps ensure we're consistently delivering excellence on every file. This is a remote role supporting the Prairies region, with regular travel to branch locations required.
Qualifications
If you're excited about making a real impact on quality and performance-and doing it with a company that values your expertise-we'd love to hear from you. Complete our quick 3-minute, mobile-friendly application today!
Job Posted by ApplicantPro
Are you passionate about quality, process improvement, and empowering teams to deliver their best work? First Onsite is looking for a Quality Assurance Specialist who's ready to roll up their sleeves, travel to our branches, and work directly with Project and File Managers to strengthen our performance across Canada. This is your chance to step into a role where your insights and leadership directly shape customer satisfaction and operational excellence.
Our Quality Assurance Specialist earns a competitive wage based on experience. We offer an exceptional extended health plan including medical, dental, and vision. Our benefits package includes an employee assistance program, educational assistance, professional development opportunities, internal growth potential, national career mobility, and a healthy work-life balance. If you're ready to raise the bar-apply today!
A DAY IN THE LIFE OF A QUALITY ASSURANCE SPECIALIST
In this role, you're the go-to expert on project KPIs and client service metrics. You'll work closely with the Director of Operations to ensure branches are meeting expectations-providing on-site training, tracking performance, and identifying areas for improvement. You'll perform audits, analyze scorecards, and recommend actionable solutions. From data to dialogue, your work helps ensure we're consistently delivering excellence on every file. This is a remote role supporting the Prairies region, with regular travel to branch locations required.
Qualifications
- 3-5 years of experience in a quality assurance, operational, or training-related role
- Strong communication skills with the ability to lead, train, and influence others
- Proficient with Xactimate, XactAnalysis, and Microsoft Office (Excel, Word, Outlook)
- Self-motivated with strong organizational and problem-solving abilities
- Comfortable with multi-tasking, deadlines, and traveling to branch locations
If you're excited about making a real impact on quality and performance-and doing it with a company that values your expertise-we'd love to hear from you. Complete our quick 3-minute, mobile-friendly application today!
Job Posted by ApplicantPro
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