Receptionist/ Doctor’s Assistant - #193995
Dermapure
Date: 11 hours ago
City: Vancouver, BC
Contract type: Full time

- Temporary maternity leave replacement*
Dermapure is the leading name in non-invasive medical aesthetics, combining expertise with cutting-edge technology. With 68 clinics across Canada, our philosophy is based on offering high-end, innovative, and non-surgical treatments designed to rejuvenate the skin while ensuring visible, natural, and long-lasting results.
Responsibilities –
- Greet customers when they arrive at the clinic and provide outstanding customer service;
- Create a file for each new customer and update existing customer files;
- Answer phone calls and reply to customer e-mails with a keen understanding of aeshetic procedures;
- Book customer appointments and manage the appointment calendar;
- Prepare customer files for next-day appointments;
- Implement the clinic’s opening and closing procedures;
- Manage correspondence and postal mail;
- Establish the day's treatments in collaboration with the consultant;
- Manage the clinic’s info e-mail inbox;
- Ensure that the reception area, boutique area and waiting area are properly maintained and stocked;
- Order office supplies and beverages;
- Close batches, balance daily reports and transfer receivables to accounting;
- Ensure availability of cash in the register and notify the person in charge;
- Prepare customer invoices and verify invoices daily.
- Assist the Doctor during Procedures: Provide medical assistance for various surgical techniques. Review the patient's needs. Prepare the necessary instruments, materials, or supplies. Clean the patient's skin. Offer support to patients before, during, and after treatment. Keep clinical notes up to date, accurately and in detail in the client’s file. Guide the patient by suggesting additional treatments appropriate to their condition, based on the ongoing treatment.
- Ensure Necessary Materials are Available and Maintain Cleanliness of Injection Rooms: Prepare the treatment rooms. Clean the rooms between each procedure. Inventory medical products and supplies and ensure adequate stock is available in the rooms.
- High school diploma required, office administration training (a significant asset);
- At least two (2) years of experience in a similar role;
- Languages spoken and written: strong proficiency English;
- Committed to the well-being of the client;
- Effective communication skills;
- Demonstrates teamwork and collaboration;
- Integrity and trustworthiness;
- Shows initiative and autonomy;
- Able to plan and coordinate activities;
- Demonstrates rigor, reliability, and flexibility.
We care about our employees. We innovate to succeed. We dare to be different. We empower each other to rise.
Only selected candidates will be contacted for an interview. Dermapure is proud to offer equal opportunities to all candidates.
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