Rental Coordinator - #193327

Build your Career at Cooper Equipment Rentals

We are looking for customer-oriented, motivated individuals to join our professional team.

Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.

Why Work with Us? Perks!

• Competitive salary
• Excellent benefit package with premiums paid by the company
• Uniform, safety boots/shoes, safety gear provided
• RRSP Match
• Safety-minded organization
• Stable, year-round employment
• Continuous training, learning and development opportunities
• Fun-loving work environment with strong social responsibility
  
  

What You'll Be Doing

Duties & Responsibilities

• Answer incoming calls from customers and external sales reps, providing prompt and helpful assistance.
• Build and maintain positive, long-term relationships with customers.
• Handle the daily processing of new rental agreements.
• Maintain and update equipment inventory on-site, ensuring accurate communication with the team.
• Manage cycle billing, organize contract documentation, coordinate equipment exchanges, and track weekly open contracts.
• Partner with the service department to resolve maintenance and repair issues related to rental equipment.
• Work closely with drivers to ensure timely delivery of construction equipment to designated job sites.
  
  

Qualifications & Requirements

What You’ll Bring to the Team

• Minimum of two years of experience in customer service or the construction industry (experience in equipment rental is a plus).
• A proactive team player with a strong focus on customer satisfaction.
• Ability to thrive in a fast-paced environment and meet tight deadlines.
• Proficient with computers and related Microsoft Office
• Flexibility to work overtime and participate in an on-call rotation as needed.
• Excellent problem-solving abilities, along with strong communication and interpersonal skills.
• Professional demeanor with a courteous and respectful approach to colleagues and customers alike.
• A dedication to quality and a strong sense of pride in your work.
• Valid class 5 driver’s license with a clean or satisfactory driver’s abstract (no more than three demerit points). You will be required to provide a copy of your updated driver’s abstract upon request.
  
  

Want to learn more about this as well as other opportunities at Cooper? Visit our Careers page to view Day in the Life videos cooperequipment.ca/careers.

We passionately believe that our inclusive and diverse team is key to the success of our business. We are dedicated to building an environment where everyone has an equitable opportunity to thrive, and where diversity, equity and inclusion is celebrated and embraced. We strive to hire diverse talent and to ensure that everyone feels safe, respected, and valued during the hiring process and throughout their journey with us. To continue the conversation, or if you require accommodations, reach out to our team at [email protected].