rooms manager - accommodation services - #190904
Best Western Cowichan Valley Inn
Date: 3 days ago
City: Duncan, BC
Contract type: Full time
Overview
Languages
English
Education
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work site environment
Tasks
Computer and technology knowledge
Work conditions and physical capabilities
Languages
English
Education
- Bachelor's degree
- or equivalent experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work site environment
- Non-smoking
- Air conditioned
- Relocation costs covered by employer
- Hotel, motel, resort
- $100,001 - $500,000
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Prepare budgets and monitor revenues and expenses
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Organize and maintain inventory
- 5-10 people
Computer and technology knowledge
- MS Word
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
- Overtime required
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
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