Senior Manager, PMO - #183352

Department: PMO

Location: Vancouver

Compensation: $160,000 - $177,000 / year

Description

Hi there, we're Article. Since 2013, we have been redefining the furniture industry one sofa at a time, it's not easy — it requires solving challenging, meaningful problems. This is where you come in, as the Senior Manager, PMO, you will lead and own the PMO function within Article.

• Please note: We will prioritize local candidates for this search (Lower Mainland BC). Additionally, this role requires 1-2 trips per year to our Vietnam Office.
  
  

Why We Need You

The Senior Manager, PMO (Function Owner) leads Article's centralized Project Management Office, a function responsible for enabling strategic execution and organizational maturity across the business. In this role, you will oversee the delivery of project management services, standardized operational tools, and internal consulting offerings that strengthen Article's internal market structure and improve the way work gets done.

You will guide a multi-disciplinary team of project managers and consultants who help Article functions plan, prioritize, and deliver critical initiatives, while also supporting broader operating model development through tools, training, and performance audits. This role sits at the intersection of execution and effectiveness — ensuring that teams are not only getting projects done, but that they're doing so within a scalable, well-defined structure. In addition to daily operations, you'll be responsible for managing your function's budget and resources as a Function Owner at Article, and for continuously evolving PMO services in alignment with company priorities.

What are the project portfolios you will oversee?

At Article, we have roughly 30 functions - all of our project-based activities are divided into two "types" of portfolios. Either, Operating OR investment portfolios. Currently, we are managing most of all project work at Article, and we aim to onboard all projects by the end of the year.

Why Article?

As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you're trusted to explore solutions you believe will work best (you're the expert, after all). You'll do all this while growing your skills within a company that is redefining the furniture industry.

About The PMO And Organizational Excellence Team

The PMO at Article is structured into two core delivery areas:

• Project Management Services At Article, project managers don't "own" the success of the project — that accountability rests with the business stakeholder. Instead, project managers are responsible for developing and maintaining the project plan, coordinating cross-functional efforts, and applying best practices in delivery so that project owners are set up for success. This includes schedule creation, risk identification, stakeholder coordination, and continuous improvement of project workflows using our internal OS2 model and tooling like Wrike.
• Organizational Excellence Consulting
  
  

The consulting arm of the PMO is focused on strengthening Article's internal market structure. This team partners with functions to define clear service agreements, drive cross-functional alignment, and audit delivery commitments to improve overall performance. Acting as subject matter experts in how Article operates, the consultants support the early stages of initiative design – helping teams structure briefs, clarify objectives, and position proposals for successful funding from senior leadership.

They also play a key role in the annual planning, and implementation of internal tools that support structured ways of working. Their success is not measured by dependency, but by how effectively they enable teams to operate with greater independence

Together, these teams drive scalable delivery practices and partner with internal customers to elevate the maturity, accountability, and efficiency of how Article functions operate.

The PMO team is located in 2 regions. There are 3 Project Managers and 3 consultants in our Vancouver HQ and 3 Project Managers in Vietnam (Calls with the Vietnam team will be between 3-5 pm or a time of your choosing).

What You’ll Do

• Lead and sustain a high-performance culture within the PMO team composed of Project Managers and internal consultants, emphasizing excellence, collaboration, and (internal) customer obsession
• Develop, maintain, and work exclusively within Article's operating system environment to deliver competitive cross-functional project management and organizational excellence services to other functions within Article.
• Oversee the PMO's delivery of committed products and services and maintain high internal customer satisfaction.
• Establish, develop, and lead the implementation of project management methodologies, standards, processes, and best practices that will enable effective project planning and execution and support the smooth running of projects undertaken by internal customer functions.
• Lead processes that enable tracking, measurement, and reporting of project and program performance; present accurate representations of project and program progress, health, risks, and challenges.
• Lead the development of project risk management practices to help internal customers minimize the impact of risks on project timelines and outcomes.
• Manage the PMO financial targets, overseeing function overheads and balancing (Budgets) internal/external supplier products and services.
• Build and sustain a high-performance culture within the team, emphasizing excellence, collaboration, and customer-centricity.
  
  

Who You Are

• At least 5+ years of experience LEADING a project management operations
• Proven track record of leading and managing teams of Project Managers (similar size) - you are someone who is a real people manager, not just someone who directs.
• PMP or similar project management certification.
• In-depth knowledge of project management methodologies, tools, and best practices.
• Nice to have - Familiarity with furniture, eCommerce, or related industries.
• Nice to have - exposure to change management in a medium to large-sized organization.
• Any experience with Wrike is nice to have.
• We use G Suite (Gmail, Sheets, Google Docs, Meet, etc) to work and Slack to collaborate and communicate.
• Legally able to work in Canada.
• Completion of criminal background check.
  
  

Wealth

Perks & Benefits:

• The salary range is $160,000 to $177,000. The starting salary will be determined by your transferable skills, knowledge, work experience, and the hiring team's budget, which is based on business needs, market compensation data, and internal equity
• 4% RRSP matched contributions through Wealthsimple
  
  

Life

• 20 days of vacation*
• 6 well-being (sick) days
• 1 Inclusion and Diversity Day
• Hybrid work: 3 days a week in the office
• Work remotely (anywhere in the world) for up to 3 weeks
  
  

Total Health

• Excellent extended health and dental benefits packages
• $1000 health/lifestyle spending account* for your total physical and mental well-being
• TELUS Health App
• Mental Health Assistance/Counseling
• Virtual medical appointments
  

Office Space

• The Article HQ is a converted warehouse, with an open accessible layout and no offices (even for our founders)
• Work from your desk, an Article sofa, collaboration spaces, or a private meeting room
• Standup desks can be requested too
• Our kitchens are stocked with salty, sweet, and healthy snacks, & all the premium coffees and teas to keep you buzzing
• Onsite fitness equipment with showers and towel service
• A dog-friendly office - well-socialized pups are welcome
  

Getting Here

• Free street parking (first come, first serve; no reserved spots for senior leaders)
• Indoor secure bike storage with change rooms and showers
• 20-minute walk to either Main Street- Science World or VCC Clark Skytrain stations
  
  

Extra

• 45% discount on our entire product range (15% for friends and family)
• Prorated
  
  

Criminal Background Checks

Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted.

The decision if a criminal record will restrict your employment will be done on a case by case decision, where we conduct an "individualized assessment"—a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.

Work Authorization

Unless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship.

For US based roles, Article participates in E-Verify

Equal Opportunity Statement

At Article, we value and respect individuals for their different talents, skills, abilities, and unique contributions. Employment decisions are based on merit and business needs, and not on race, ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, personal beliefs, or any other classification protected by federal, state, provincial, and local laws and ordinances.

Accommodations

Reasonable accommodations are related to a disability or another protected characteristic. Applicants can also request accommodation at any stage of the recruitment process by notifying the hiring team or emailing [email protected]. This email is dedicated to accommodation requests only—non-related messages will not receive a response.

Artificial Intelligence In Hiring

All applications are carefully reviewed by humans. We do not use artificial intelligence or ranking algorithms in our hiring decisions.