Social Services Worker - #196180

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list. With locations across the country, including more than 80 home care offices, 11 pharmacies and over 100 community care clinics, Bayshore has more than 18,000 staff members and provides care to over 350,000 clients annually. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home.

Join the Bayshore Family: Enhance Care for Clients of All Ages and Backgrounds with Compassion and Expertise

Are you passionate about making a difference in the lives of clients from diverse socio-economic backgrounds? At Bayshore, we are dedicated to providing exceptional care and support to individuals throughout their lives, regardless of their age or socio-economic status. We’re looking for a skilled and compassionate Social Service Workers to join our Integrated Care Solutions Community team.

Part-Time or Full-Time home care positions available: Part-time requires2-3 days of daytime/weekday availability and Full-time requires Monday to Friday daytime availability.

Areas of service consist of Niagara, St. Catherine's and Thorold, with work also being available in the Hamilton area.

Person-and family-centered care (PFCC)

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings

Why This Role Is Right For You

• Support Well-Being: Help clients of all ages and from diverse socio-economic backgrounds achieve their best possible social, emotional, and cognitive health.
• Personalized Care: Develop and implement care plans tailored to meet the unique needs and preferences of each client.
• Collaborative Approach: Work closely with clients, their families, caregivers, service providers, and other professionals to deliver effective and respectful care.
  
  

In this role, reporting to the Clinical Manager, you’ll be a key part of a care strategy that combines expertise with empathy. Your contributions will ensure that our clients receive the highest quality care and support, whether they are young or elderly, and regardless of their socio-economic situation.

Duties And Responsibilities

• Implement Care Plans: Execute social and wellness care plans under the supervision of a Licensed Social Worker. Provide in-person and virtual support for wellness checks, food and housing security, and social connections.
• Community and Resource Management: Follow up on community service referrals, manage patient transportation, and advise clients on available resources. Facilitate referrals and assist in discharge planning when social work intervention is no longer needed.
• Caseload and Record Management: Efficiently manage caseloads and maintain treatment records in compliance with the Ontario College of Certified Social Workers and Social Service Workers standards.
• Client Support and Education: Use a client-centered approach to address psychosocial issues, provide relevant educational resources, and participate in quality improvement initiatives.
• Professional Development and Collaboration: Engage in ongoing professional development, maintain confidentiality, and build positive relationships within the interdisciplinary healthcare team. Adapt to a dynamic environment and perform additional tasks as assigned.
  
  

Education And Certifications Required

• Social Service Work diploma
• Current Member (in good standing) of the Ontario College of Social Workers and Social Service Workers.
• Current CPR certificate (Basic Rescuer)
• Clear Criminal background (Police) clearance with Vulnerable sector screening
• Valid driver's license, auto insurance and reliable vehicle & must carry two million dollars in automobile insurance coverage if utilizing a personal vehicle for appointments.
  
  

Experience

• Possess general computer skills with access to a computer with appropriate password protection and internet capabilities.
• Minimum of two years of community-based therapy experience (preferred).
  
  

Other Skills And Abilities

• Exceptional interpersonal skills;
• Ability to work independently and lead a team;
• Excellent report writing and communication skills;
• Able to remain calm under pressure and role model composure
• Solid knowledge of the principles, practices, and methods of community care and service delivery.
  
  

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”

At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.

Primary Location

ON-Niagara on the Lake