Software Implementation Specialist - #115587

Jooble


Date: 2 weeks ago
City: Edmonton, AB
Contract type: Full time
Your Role

  • Meet with clients following the sale of our solutions to collect information required to deliver on cost, quality, and schedule to ensure we provide quick time to value.
  • Working with our team to deliver on a project plan for each client, detailing the tasks that need to be completed for the timely installation of their solution.
  • Communicating with clients throughout the solution implementation process to obtain feedback and approval.
  • Learn, configure, and install software systems and all necessary components.
  • Work closely with the Customer Success team to ensure we are creating “raving fans”
  • Ensuring that the project team is aware of key deliverables and project milestones.

Position Requirements

  • Bachelor's degree or diploma in computer science, engineering, computer information science, information technology, or a related field.
  • GIS and/or Infrastructure Asset Management Experience is considered an asset.
  • Proven experience working as an Implementation Specialist.
  • Sound technical knowledge.
  • Proficiency in all Microsoft Office applications and SQL database management systems.
  • The ability to multitask effectively.
  • The ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Excellent organizational and time management skills.
  • Exceptional communication and customer service skills.
  • Detail-oriented.
  • Municipal experience is an asset.

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