Sr Analyst, Rate Implementation - #189058
Definity
Date: 1 week ago
City: Waterloo, ON
Contract type: Full time

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.
The Senior Analyst is a business and IT facing resource responsible for developing Rating Algorithm and Rates into the system, testing them and coordinating implementation of the same to the production Guidewire Policy Center rating system. The candidate validates Pricing requirements and understands impact of the requirement to the rating and underwriting system. The candidate also works on any project or enhancement that is impacting Premiums and on regular maintenance of ate structure. The candidate is subject matter expert on rating systems and is often consulted on resolving premium issues and resolves any production defect arising from algorithm or rate changes. The senior Analyst is a mentor to Junior team members teaching others how to develop/test, troubleshoot rate issues, how to focus on best practices and methodologies. He or she actively collaborates with our Product team, Actuarial pricing team, TS delivery team, Dev-Ops, and Product Owner.
What can you expect in this role?
Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" — they're essential to our success.
What's in it for you?
Go ahead and expect a lot — you deserve it.
It's better here — but don't take our word for it. Definity was named by Great Place to Work as one of the Best Workplaces in Canada for women, for youth, and for inclusion.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].
Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.
The Senior Analyst is a business and IT facing resource responsible for developing Rating Algorithm and Rates into the system, testing them and coordinating implementation of the same to the production Guidewire Policy Center rating system. The candidate validates Pricing requirements and understands impact of the requirement to the rating and underwriting system. The candidate also works on any project or enhancement that is impacting Premiums and on regular maintenance of ate structure. The candidate is subject matter expert on rating systems and is often consulted on resolving premium issues and resolves any production defect arising from algorithm or rate changes. The senior Analyst is a mentor to Junior team members teaching others how to develop/test, troubleshoot rate issues, how to focus on best practices and methodologies. He or she actively collaborates with our Product team, Actuarial pricing team, TS delivery team, Dev-Ops, and Product Owner.
What can you expect in this role?
- Collaboration with business to create requirements when working on a Project and review Actuarial requirements when working on an isolated rate change.
- Perform analysis on the impact of rate change to the Guidewire system and third-party systems.
- Work with Actuarial Pricing to Develop and Test Rate Books (Rate Differentials and Algorithm).
- Collaborative work in a mature Agile delivery team.
- Act as a Subject Matter Expert for business consultation on the Rating system.
- Deliver complex projects/enhancement and rate changes with accuracy and success from start to finish.
- Actively maintain documentation and best practices.
- Act as a coach for Junior analysts and regularly run peer-review sessions.
- Understand TS Change and Release management practices and coordinate delivery of Rate Changes to production. Lead post-production monitoring to proactively monitor business impacts.
- Support Production by investigating and remediating all Rating defects.
- University Degree or college diploma in Actuarial Science, business, computer science, information systems, or a related discipline.
- Solid understanding of the P&C industry, Personal Insurance Lines of Business, and Rating Algorithms.
- 2-3 years’ experience in production delivery team and/or production support
- Certifications and Accreditations (Guidewire Development, Guidewire business training, Scrum Master, CIP nice to have)
- Experience in developing rate changes, running automated test suite and troubleshooting discrepancies in testing.
- Strong communication to effectively communicate with business and technology stakeholders.
Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" — they're essential to our success.
What's in it for you?
- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services
Go ahead and expect a lot — you deserve it.
It's better here — but don't take our word for it. Definity was named by Great Place to Work as one of the Best Workplaces in Canada for women, for youth, and for inclusion.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].
Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).
How to apply
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