Student Marketing Assistant - #113954

Concordia University of Edmonton (CUE) is a community of learning grounded in scholarship and academic freedom, preparing students to be independent thinkers, ethical leaders and citizens for the common good.

CUE campus is situated on the banks of the North Saskatchewan River in Edmonton’s historic Highlands neighborhood. Supporting a student body of over 3,000, we are known for our small class sizes and our excellence in teaching. Our small classes and diverse student population provide an excellent opportunity for engaging with students in a sustained and nurturing way unique within the Canadian university system. CUE is an institution that values research in the sciences, social sciences, humanities and management. Our vision is to become Canada’s pre-eminent small university.

CUE is committed to fostering a diverse, equitable, and inclusive environment for work, study, and living. We actively promote dignity for all, rejecting action and language that are harmful to mutual respect.

Reporting to the Senior Marketing Specialist in Concordia University of Edmonton’s (CUE) Marketing & Communications branch, the Marketing Assistant supports the department’s projects, campaigns, and day-to-day activities by producing various written and visual marketing content, assisting with the day-to-day administration of our social media channels and assisting with our intranet and wordpress website updates and maintenance.

Responsibilities:

• Monitoring social media inboxes and website request inboxes, responding to inquiries within target timeframes and escalating issues to senior marketing specialist and/or communications specialist.
• Proactively monitoring social media accounts of our broader stakeholder community (alumni association, Pride Association, BCSA, CSA etc) and reposting/sharing relevant messaging from those groups.
• Occasionally attending on-campus events taking photos, short videos for use in marketing assets/social media posts.
• Assist the Communications Specialist with creation and implementation of a social media content/editorial calendar.
• Research and develop written content for social media posts, websites, and other mediums. Adopting CUE’s brand voice and tailoring tone to the intended audience.
• Develop graphics for social media, web and digital signage with Canva and other design software. Ability to create short form video content (reels, tik-toks) is an asset.
• Manage the WebSupport email inbox and make web page updates to CUE’s intranet and the external CUE website.
• Providing excellent customer service and communication by providing updates and accurate timelines to internal stakeholders as you work through their requests; and
• Provide a student lens to our marketing and communications functions as consulted.

Requirements:

• Currently enrolled as a full-time CUE student.
• Extensive experience using social media platforms and creating content.
• Professional marketing or communications experience is beneficial, but not required.
• Ability to prioritize tasks, work independently as well as within a busy and collaborative team environment.
• Ability to multitask and work quickly with high attention to detail.
• Ability to work under deadlines and be a self-starter.
• Strong problem solving, analytical and interpersonal skills.
• Ability and willingness to contribute to creative processes.
• Strong knowledge of social media platform and content trends.
• Dedicated to providing excellent customer service to stakeholders; and
• Satisfactory Criminal Records Check results.

Closing Date: Application review will continue until the position is filled.

Please direct any question to Human Resources at Concordia University of Edmonton at [email protected]

Concordia University of Edmonton encourages applications from members of racialized groups, visible minorities, First Nations, Métis, Inuit, and Indigenous persons, persons with disabilities, women, persons of any sexual orientation or gender identity and expression, and others who may support a diversity of perspectives at CUE. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. We thank all applicants for their interest; only those selected for an interview will be contacted.