Support Clerk - #226938

Requisition ID: 4342
Affiliation: CUPE Municipal
Position Type: Permanent Full Time
Number of Openings: 1
Bi-weekly Working Hours: 70 hours bi-weekly
Shift/Work Schedule: Monday to Friday
Department/ Branch: Regional Emergency Services, Professional Services
Job Location: Fort McMurray
Pay Level: PL5
Start Rate: $ 41.06
Permanent Rate: $ 48.03 (Permanent rate effective after completion of probation)
COLA: Bi-Weekly - $480
Posted (dd/mm/yyyy): 30/05/2026
Closing Date (dd/mm/yyyy): 14/06/2026
Posting Type: Internal and External
We strive to make our hiring process accessible to all candidates. If you require accommodation for the interview or any other part of the application process, please let us know
ABOUT THE DEPARTMENT:
Our fully integrated Fire/EMS team responds with courage, compassion, and commitment offering firefighting, advanced life support, helicopter medical and rescue services, and more. Working side by side with our RCMP and Bylaw partners, we are part of a seamless network of first responders dedicated to protecting and serving our community. Together, we bring safety, strength, and support when it’s needed most
GENERAL DESCRIPTION:
Provides clerical support to the assigned area and assists with budget preparation, maintenance, process variances, project reports internal/external charges, time sheets, and initiates and monitors work orders. The Support Clerk is also responsible for primary contact with field operations and the general public for service requests and other related matters
RESPONSIBILITIES:

• Implements, creates, and maintains documents such as invoices, files, expenses, notifications, spreadsheets, statistical reports, presentations, and other related documentation.
• Provide reception and customer service duties, including responding to telephone enquiries.
• Primary contact for the public; responsible for issuing files, pamphlets, tickets, and keeps others informed.
• Collects, compiles and assembles reports and statistical information for distribution internally and externally.
• Develops and maintains filing systems.
• May be required to prepare agendas, record minutes of meetings, and distribute to the appropriate staff.
• Accurately process labour, material, equipment and service order information expediently into a computerized system.
• Compile and organize statistical data, prepare and issue reports.
• Perform other related duties as required.

QUALIFICATIONS
KNOWLEDGE, SKILLS, AND ABILITIES:

• Proven ability to take accurate notes and minutes.
• Ability to work independently and accomplish multiple tasks with deadlines.
• Ability to adapt to changing practices and work demands.
• Must have proven interpersonal, organizational, and communication skills.

EDUCATION AND EXPERIENCE:

• Completion of one year certificate in Office or Business Administration required.
• Two (2) years’ related experience in a fast paced, responsible clerical support position to include the use of word processing and spreadsheet software is required.

OTHER REQUIREMENTS:

• Criminal Record Check
• Valid Class 5 Driver License is considered an asset.

SAFETY:
As an employee of the Regional Municipality of Wood Buffalo, the incumbent is responsible and accountable for knowing and working in accordance with the Safety Policy. The incumbent must work in such a way as not to endanger himself/herself, fellow employees or the public
To apply: Please visit our website at jobs.rmwb.ca
Current employees must apply through the internal careers site.
We appreciate the interest of all applicants; however, only those individuals
selected for interviews will be contacted. Late applications will not be accepted.