Tenant and Community Services Program Coordinator - 'YouthWorx 2024' - #111006

Toronto Community Housing


Date: 1 week ago
City: Toronto, ON
Salary: CA$66,483.8 - CA$79,780.56 per year
Contract type: Full time
Job #: 8521 Division: Operations Vacancy Type: Full-time Temporary Affiliation: Non-Union: Management & Exempt Contract Length: Until December 31, 2024 Grade: 04 # of Vacancies: 5 Salary/Hourly Range: 66,483.80 - 79,780.56.00 Hiring range/wage: 66,483.80 - 73,132.18 Work Details (Days/hours): 36.25 hours per week, occasional evening and weekend work Posted Date: 4/3/24 Existing or New: Existing Deadline to Apply: 4/17/24

Make a difference

Is community development your passion? Do you want all persons of Toronto to have the opportunity to thrive? If working in a collaborative environment and feeling like you contribute to the greater good is where you see yourself, you may want to consider working with Toronto Community Housing!

The Operations Division supports the Toronto Community Housing vision and mission through nurturing revitalized communities and tenants by providing programs, services and partnerships aimed at the needs of children and youth, working families, under/employed youth, seniors and other vulnerable tenant populations. The Division does this through tenant engagement, accessing services and spaces, integrating healthy communities, providing supports for seniors and vulnerable tenants, economic development programs and corporate sponsorships/partnerships.

In the Tenant and Community Services Program Coordinator, YouthWorx 2024 program, you will be working with the Supervisor, Active Living and Centralized Programs in order to connect the youth in our communities to employment and employment programs!

What you’ll do

Staff Management

  • Support, coach and develop staff team to meet program deliverables
  • Supervise youth staff, including monitoring and addressing performance
  • Schedule youth staff, including approving time off ensuring proper program coverage

Program Coordination and Implementation

  • Coordinate activities needed to implement program plans while maintaining high standards of service excellence.
  • Support the implementation of all Programs and Partnerships programs
  • Facilitate program evaluations

Communication, Documentation and Customer Service

  • Conduct community outreach through a variety of means to announce and promote programs and recruite program participants
  • Liaise with local engagement and asset team staff to ensure work plans and schedules are clear
  • Provide feedback to Supervisor for program improvement and innovation
  • Document programs for the purpose of showcasing flagship activities to the organization and public
  • Coordinate and schedule timely communication of program timelines and schedules within the internal and external partners.
  • Respond to inquiries.

Workplace and Program Space Safety

  • Support Supervisor in ensuring safety of program/work spaces and locations, reports deficiencies for timely follow-up
  • Provide feedback to Supervisor for program improvement and innovation
  • Monitor staff compliance with related process and procedure manuals related to programs

Program Inventory

  • Coordinate the logistics needed to ensure efficient program delivery such as moving supplies, purchasing ordering supplies and equipment
  • Ensure inventory is monitored and maintained at adequate levels to support program needs

Staff Professional Development

  • Identify and communicate staff training needs to the Supervisor.
  • Assist with the development, implementation and delivery of staff training and workshops
  • Assist by providing input into staff performance review

What you’ll need

  • A post-secondary degree/diploma in social sciences including children and youth work, social work or working towards completion of degree/diploma, or other related discipline or equivalent work experience
  • High Five Certification Principles of Healthy Child Development an asset
  • Knowledge of community development, demographics and the related social economic realities of diverse groups
  • Experience in the development and implementation of youth economic development programming (financial literacy, entrepreneurship, employment readiness)
  • Experience in supervising, leading or overseeing frontline programs and staff
  • Extensive experience working with youth ages 14-29
  • Directly related experience working with and engaging at-risk and marginalized communities
  • Sensitivity to ethno-racial and equity issues
  • Strong organizational and administrative skills (including keeping and reconciling inventory, logistics)
  • Ability to work independently as well as part of a team
  • Good communication and interpersonal skills
  • Effective problem solving and analytical skills
  • Demonstrated ability to coordinate and plan projects
  • Ability to work flexible work hours is an asset
  • CPR/First Aid Level C is mandatory
  • Knowledge of Occupational Health & Safety Act
  • Valid Class G Ontario Driver's Licence is considered an asset

PLEASE NOTE - Applicants 18 years of age and over, must present a valid and suitable Police Reference Check (i.e. Vulnerable Sector Check) prior to commencing employment.

What’s next

Once you apply, we’ll review your resume and cover letter to determine if your skills and experience match the qualifications for the role. Only qualified candidates will be contacted to move forward in the hiring process. If you are contacted, the process will include one or more interviews and/or assessments and reference/background checks.

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