Territorial EMR Educator - #94987

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

The Territorial EMR Educator is responsible for the research, development, coordination and delivery of EMR user and privacy training and workflows based on relevant policies and program guidelines. This would also include developing and maintaining relevant training support materials for specific user groups based on their user category and program delivery requirements. The EMR and related systems are used daily by HSS personnel NWT-wide, including administrators, planners, analysts, physicians, nurses, social workers, and other allied health workers.

The implementation of a Territorial EMR system is a key component and foundational piece to support fundamental change in the current health and social services delivery model. An electronic medical record will improve and support; access to patient information at the point of care, collaboration along the patient care continuum, quality improvement and reporting initiatives and most importantly will support the primary goal of improving the care and safety of our clients.

Delivery of the training takes place across the NWT and using various training tools. Training may be in-person, over the phone or electronically. The incumbent of this position determines what adaptations are required to standardize training to suit different users with different needs. Some users will have more regular system needs while other need training to be able to access components less frequently but accurately.

Knowledge, Skills and Abilities

• Experience in development of training material and adult training techniques
• Ability to develop a variety of training modules and support materials in plain language for a varied adult audience
• Ability to creatively and effectively organize, supervise and assess results of training events/projects
• Ability to remain current on outside training resources
• Sound knowledge of the skills and tools necessary to develop and deliver computer based training

Typically, the above qualifications would be attained by:
The successful completion of recognized Health Informatics or Education related degree with a minimum of 2 years previous experience in an adult education role.