Validation Officer (Casual) - Dealer Finance Centre - #196450

Requisition ID: 228482

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Validation Officer - Dealer Finance Centre, Automotive Finance (casual)

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Validation Officer contributes to the overall success of the Dealer Finance Centre (DFC) in Canada ensuring specific individual goals, plans, initiatives are executed and delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. The Validation Officer is responsible for completing verification and validation of information contained in approved indirect loan and lease agreements and related supporting documents prior to release of funds to automotive dealership.

Is this role right for you? In this role, you will:

Perform all verification activities related to approved Indirect Loans and Leases received for funding by:

• Completing the Contract Message Screen with making the necessary changes and accepting the details as per the documents provided
• Verifying loan and lease documentation to Contract Message to ensure that all documents are included in the funding package from the dealer (application, Bill of Sale, pay stubs or other proof of income, insurance documents etc)
• Attaching the documents on the Validation Screen to each tab as required and adding additional documents if necessary. ( Example: Proof or Residency/Alternate Payor Form/Proof of Downpayment)
• Ensuring that any required Lending documents are sent to Lending to review prior to validating and funding the deal as per stip. ( Example: Proof of income/ Corporate Search )
• Verifying vehicle insurance coverage and residence as required by the Indirect Retail Lending Policy Bulletin
• Verifying the validity and accuracy of Retail Credit Agreement or Retail Lease Agreement in all respects including verifying the collateral description in documents back to the Bill of Sale
  
  

Ensure All Lease Documents Are Within Bank Guidelines And Meet The Bank’s Contractual Obligations To The Residual Value Insurer Including

• Verifying the validity and accuracy of all financial components that will impact the amortization of the lease on the Bank’s books at the end of the term
• Requesting documentation from dealerships to obtain guarantees to cover higher residual values (in excess of standard Insurer-approved residual values) which usually arise out of customer/dealer disputes or dealerships staff errors
• Ensuring that all lease-end values are within Bank and/or Residual Value Insurer guidelines
• Verifying Insurance documentation as per policy
• Escalating variances that are outside of Bank and/or Residual Value Insurer guidelines to the dealer and/or Funding Manager or Retail Lending with recommendation for rectification and/or approval prior to funding as needed to control the monetary risk to the Bank
  
  

Resolve All Identified Discrepancies By

• Identify issues and take corrective measures where the documents received for funding are not in compliance with the original approval
• Communicate with the dealer to make corrections to documentation by returning a deficiency and/or a dealer message
• Adhering to Contract Variance Policy Guide
  
  

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge by:

• Responding to requests for information / clarification from dealerships regarding documentation and funding situations in a professional and within set service level agreements
• Escalating more serious situations/problems to the supervisor, as needed for speedy and equitable resolution
• Maintaining a positive working relationship with Lending, Accounting and other DFC Staff in order to quickly and efficiently resolve issues/problems before they result in loss of a dealer’s retail business and negatively impacting the commercial business relationship
  
  

Responsibilities

Actively pursues effective and efficient operations of their respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct by:

• Ensuring customer profile fits the information on the document provided, and credit bureau
• Review Down payment amount and/or source. Where outside of AML Guidelines, recommend completion of UTR (Unusual Transaction Report) form to DFC Compliance Officer
• Justify a buyer outside of his province of residency OR contact the lending team for a justification
• Understanding how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
  
  

Skills

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• College or University degree preferred or minimum 2 years related experience in a position of similar responsibility
• Banking/financial/leasing experience highly desirable.
• Sound knowledge of specific discipline relative to the business unit, e.g. documentation rules / guidelines;
• Strong computer skills (Excel, Windows, Word, Outlook and automated GL systems)
• Sound knowledge of automated systems and software packages relevant to the business: ALS COM, Outlook and Microsoft Office;
• Knowledge of legislative, governance or regulatory rules, Anti-Money Laundering/AntiTerrorist/Know your customer guidelines.
• Working knowledge of the Scotiabank’s Retail Lending and the relevant loan / lease credit policies, procedures, pricing and authorities;
• Ability to focus on detail;
• Ability to work in a face paced productivity environment.
  
  

What's in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• A competitive compensation package.
• An organization committed to making a difference in our communities– for you and our customers.
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• You’ll receive clear, transparent criteria to progress in your career.
  
  

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will be required to work closely with other groups from head office who operate primarily in English and they will serve English-speaking clientele frequently.

Location(s): Canada : Ontario : Hamilton