Vendor Invoice Administrator - #189064

Folio Administrator/Vendor Invoice Administrator

Calgary, AB

About The Role

We are looking for a new team member to be part of our growing company – someone who enjoys a tech company and a collaborative environment like LodgeLink. You will be responsible for Folio Collection & Tagging in Accounts Payable.

This role is located in Calgary, AB, and is in-office with 20% flexibility to work from home.

The Folio Admin is an integral part of the LodgeLink Settlement team and is a proactive role focused on ensuring our AP reconciling team has everything they need to settle the trade with a 3-way match – between folio, booking & virtual credit card payment. Working with any disputes, refunds, handling account queries and working with the overall team to meet our requirements on anything missing from checkout. Essential skills for this role include strong interpersonal and communication skills to build quality relationships with the team and with our external contacts.

Our values are Agile, Inventive, Dependable, Audacious and Collaborative – and we love our dynamic and inclusive team.

Duties And Responsibilities

• Review “Needs Review” folios in our platform, and link to a valid booking, or delete any duplicate folios as needed – inputting and updating information related to Step 1 of our Capture the Cost tool within our platform.
• Review “Missing Folios” by booking / property and call to inquire and obtain guests folios not auto sent by the property.
• Work with the Customer Success & Supply team on escalations not matching bookings, obtain refunds where required.
• Establish and maintain relationships with the hotel contacts and find the best practices for moving towards folio automation.
• Collaborate with Supply and AP teams - Assist with communication between internal teams and external vendors regarding folio collection updates, inquiries, and requests.
• Support other AP functions as required.
  
  

Qualifications

• A Minimum 1 year of experience in Accounts Payable
• Background in Customer Service would be considered an asset
• Candidates with hotel administration or night auditor experience would be an advantage, travel industry experience is also considered an asset.
• Strong attention to detail, adaptability, accountability.
• Self-starter and comfortable working in a fast-paced dynamic environment.
• Must have excellent communication, strong interpersonal and problem-solving skills, with the ability to build friendly and collaborative working relationships with suppliers and colleagues.
• Must be fluent in English both oral and written.
  
  

About LodgeLink

LodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we’re a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel – for the better.

United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to ‘Create A Better Way’ for all.

At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.

LodgeLink Total Rewards | Caring for our team is a priority, and we’re pleased to provide these benefits:

• Building a diverse and inclusive team, supporting career growth and development.
• Competitive base salaries.
• Share Appreciation Rights program for salaried employees.
• Paid vacation days and sick days.
• An employee charitable donation program.
• Hotel and travel discounts.
• Comprehensive benefits package including extended health, vision, dental, Health Spending Account, TeleDoc, Employee Assistance Program, Life, Long-term Disability, AD&D, and Critical Illness Insurance.
• Located in beautiful Eau Claire in downtown Calgary, within a 5-minute walk to Prince’s Island Park
• Company-hosted events, golf simulator and a game room.
• Ability to join our Social Club and join colleagues for fun events such as golf, bowling, curling, stampede events and more.
• Free access to the Aspen Properties Fitness Centers
  
  

LodgeLink is a Black Diamond Group company. Learn more: www.lodgelink.com

Black Diamond Group is a publicly traded company with 20 years of experience in modular space and workforce solutions, and operations across Canada, the United States, and Australia. Learn more: www.blackdiamondgroup.com

We are an Equal Opportunity Employer

Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

Company: LodgeLink