Warranty Administrator - Volvo Truck Centre - #110954

NationaLease


Date: 2 weeks ago
City: Edmonton, AB
Contract type: Full time

In 1944, a group of regional truck leasing company owners met in Chicago to discuss how they could work together to provide maintenance for one another as their trucks began to travel across the country. From that meeting, NationaLease was born. Today, maintenance and the technicians who provide it still form the backbone of the NationaLease system. We are looking to strengthen our team with people who share our passion for providing a high level of quality and service to our customers. If you are that sort of person, we’d love to hear from you. Additional information can be found on our website at http://www.nationalease.com. You can also follow us on Twitter and Facebook.

We are the best at what we do so what are you waiting for?

The Calmont Group is growing and we would love for you to come and grow with us!

For nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the diverse needs of our customers. Headquartered in Edmonton, Alberta, Calmont Group is comprised of Calmont Leasing Ltd., Calmont Truck Centre Ltd., Calmont Equipment Ltd., and Carter Lease and Rentals.

What we offer:

Competitive wages

Employer paid Health and Dental plans

RRSP matching

Employee Assistance Program

Company events

Great Team Environment

What You’ll Do


ABOUT THE ROLE

Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates. We are currently accepting resumes from dedicated and energetic individuals who are looking for a challenging and rewarding career as a Warranty Administrator at our Calmont Truck Centre location in Edmonton.


The Warranty Administrator will be responsible for processing all aspects of the warranty process including claim submission, reconciliation of accounts, and maximizing claim returns. Some of the job duties will include:

Ensure that all administrative functions within the warranty department are carried out in accordance with company policy
Process warranty claims and paperwork on a timely basis
Provide customer service regarding warranty questions with parts and service
Verify criteria required by factory or distributor
Reconcile all warranty receivables with payments through the appropriate accounting schedule
Post credits in the ADP accounting system
Resubmit all rejected claims promptly or receive authorization to write them off
Follow up on payment of outstanding claims
Track warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed
Arrange for parts to be shipped to the factory or distributor, or to be scrapped
File and maintain all service records as required
Keep informed of all recalls and bulletins
Maintain all service and customer records as required by the warrantor
Perform other duties as assigned

What We’re Looking For

DESIRED SKILLS, KNOWLEDGE, AND EXPERIENCE

High School Diploma or GED
Minimum of 2 years warranty experience
Experience with ADP considered an asset
Strong customer service and troubleshooting skills with experience analyzing and resolving customer service and client issues
Self-starter with the ability to prioritize and organize workload in a fast paced environment
Excellent attention to detail with a sense of urgency to meet tight deadlines
Energetic and friendly with excellent verbal and written communication skills


WHY YOU SHOULD APPLY

If you enjoy working in a fast-paced environment and enjoy a challenge, then this may be the opportunity for you. We are offering a competitive compensation package along with a first class benefits package for the correct individual. This is an outstanding opportunity.


For more information about Calmont NationaLease, please visit our website at http://www.calmont.ca.


Location

Edmonton, AB T5L 3C5

Position Type

Full-time

Required Travel

None

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