Account Executive - Security

Johnson Controls
Full time Full day
Ottawa, ON

Job Details

What you will do

The Account Executive – Security is responsible for promoting and selling Johnson Controls services and technology related to the security domain. This includes building relationships, closing new business for Johnson Controls and ensuring customer retention. This person is the Johnson Controls "brand steward", charged with telling the Johnson Controls story and clearly demonstrating that Johnson Controls is the leading electronic security provider. The position is responsible for securing profitable sales and upgrades to new Johnson Controls Commercial customers while maximizing customer satisfaction and retention by initiating post installation follow-ups. This rep will also have a commanding knowledge of our product line, as well as that of our services.

How you will do it

Adhere to current Johnson Controls policies, procedures, products, programs and services.

In addition to uncovering upgrades and upselling opportunities within existing account base will be creating new market share by selling Johnson Controls products and services to new local commercial customers. Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers.

Independently establish call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques. Strong focus on developing new customer base.

Follow up with prospects.

Maintain an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research.

Process work order and complete all paperwork in accordance with approved and standardized procedures.

Conduct post installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service. Obtain referrals.

What we look for


High school degree or diploma in related technical electronics equivalent required.

Experience designing, deploying and supporting customer solutions in a technology related field.

Proficiency in Microsoft Windows environment, MS Teams, Salesforce, Compass (ERP) – adept at Excel spreadsheet formulas.

Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls organizations.

Action and goal oriented to achieve results.

Valid drivers' license with clean driving record.

Ability to work a full-time schedule.


Bilingual communication abilities in French and English(Verbal and written). College degree preferred. Previous Experience in electronic security industry.

Johnson Controls and each of its Canadian subsidiaries are committed to providing reasonable accommodations to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). If you are an individual with a disability and you require an accommodation during the application process, please visit .

Canada Diversity Statement

Information obtained from the questions below will allow Johnson Controls to track the diversity of our applicants, employee training opportunities, promotions and employee retention in order to identify and remove barriers to employment and advancement. With your consent, you may also be contacted by the employment equity officer to get your opinions about Employment Equity (EE) Programs.

You have the right to review, correct, or change information relating to you at any time and you can be assured that the information will not be used for unauthorized purposes.

Please note that a person may belong to more than one designated group.

Your response to the self-identification questionnaire below is voluntary. It is however mandatory to answer the questions, even if you choose not to provide the information.

The responses that you provide on this form will be confidentially retained for statistical purposes.

This survey is available in alternative formats. Please do not hesitate to request.

Persons with disabilities are those that have a long-term or recurring physical, mental, sensory, psychiatric or learning impairment and who consider themselves to be disadvantaged in employment by reason of that impairment, or believe that an employer or potential employer is likely to consider them to be disadvantaged in employment by reason of that impairment. This also includes persons whose functional limitations owing to their impairment have been accommodated in their current job or workplace.

An Aboriginal person is a North American Indian, Métis, or Inuit and/or a Treaty Indian or a Registered Indian and/or member of an Indian Band/First Nation.

Members of visible minorities are persons, other than Aboriginal peoples, who are non-Caucasian in race or non-white in colour, regardless of birthplace.

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