Bellman - #232520

Workplace: 10 Sherbrooke O, Montreal, Quebec H2X 4C9

Status: Occasional (On-call)

Salary: 19.57$ per hour

Established in a building that is both mythical and contemporary, HOTEL10 is an absolutely unique boutique hotel that will make you discover and experience Montreal culture in all its forms. Located on Sherbrooke Street at the corner of Saint-Laurent Boulevard, HOTEL10 is at the heart of the action and a stone's throw from the Quartier des Spectacles. Accessible by public transport, the job opportunities in the young and professional team of the HOTEL10 are extraordinary.

Reporting to the Front Office Manager and Front Desk Supervisors, the Valet is responsible for providing courteous, professional, and efficient service to guests from the moment they arrive until their departure. The Valet ensures an exceptional guest experience while maintaining the safety and security of guest vehicles and parking facilities.

Key Responsibilities

• Welcome guests upon arrival and departure with professionalism and courtesy.
• Park and retrieve guest vehicles safely and efficiently.
• Assist guests with mobility challenges when entering or exiting their vehicles.
• Escort guests to their rooms and assist with luggage upon arrival and departure.
• Deliver minibar items and room service orders when required.
• Maintain the cleanliness, safety, and organization of the parking garage and valet areas.
• Follow all hotel policies, procedures, and safety standards.
• Participate in required training related to the position.
• Work collaboratively with other hotel departments to deliver outstanding guest service.
• Perform other related duties as assigned by the immediate supervisor.
  
  
  

Qualifications and Skills:

• Valid driver's licence required.
• Ability to operate both automatic and manual transmission vehicles (driving test required).
• Clean driving record with no major traffic violations.
• Minimum of three (3) years of driving experience.
• Previous customer service experience, preferably in the hospitality industry.
• Fluent spoken French and English to effectively communicate with a diverse clientele.
• Professional appearance with excellent interpersonal and communication skills.
• Strong observational skills, courtesy, and a guest-focused attitude.
• Good knowledge of Montréal, its surrounding areas, and major attractions.
• Reliable, punctual, and able to work efficiently in a fast-paced environment.
• Flexible availability, including days, evenings, weekends, and statutory holidays
  
  
  

Languages: Bilingualism (French and English), both oral and written, is required for this position as we serve an international client.

Who are we:

Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. At Tidan, the well-being of its employees is important. To this end, several policies have been developed and implemented.

To learn more about Tidan, visit our website: https://www.tidan.com/en/.

Why join our team:

Apart from competitive salaries, we offer benefits, such as group insurance which includes life insurance, disability insurance, and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. In addition, a pension plan is also offered. A bonus is also provided via our referral program and more.

We believe in teamwork and are committed to creating a high-performing team, whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges, and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.