Live Chat Agent - #226216
The Brick
Date: 1 week ago
City: Edmonton, AB
Contract type: Part time
Is this job for you?
Do you believe in putting the customer first?
Are you a team player and do you have an incredible sense of leadership?
Are you motivated by achievement goals?
The Brick is actively seeking to expand our Customer Experience Team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience with our high energy team.
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [email protected]
Do you believe in putting the customer first?
Are you a team player and do you have an incredible sense of leadership?
Are you motivated by achievement goals?
The Brick is actively seeking to expand our Customer Experience Team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience with our high energy team.
- THIS IS NOT A REMOTE POSITION ***
- Offer courteous and personalized service to our vast clientele by communicating with them via chat, email, ticketing system or telephone
- Process requests for product returns, price matches, warranties, etc.
- Follow up on orders and any research related to them
- Follow up with our warehouse, marketing, or product content teams as needed
- Remain vigilant in the face of potential fraud
- Manage several tasks at once
- Ability to promote excellence in customer service
- Must be willing to travel to and work from one of our many store-front locations
- Experience in Live Chat, Zendesk, Shopify is an asset
- Bi-lingual English French is an asset
- Retail experience is an asset
- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- Employee discounts
- A dynamic environment to showcase your leadership talents.
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [email protected]
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
construction project coordinator
Active Homes,
Edmonton, AB
3 weeks ago
Overview Languages English Education Bachelor's degree Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Coordinate subcontractors activities Evaluate daily operations Plan and organize daily operations Prepare and submit construction project budget estimates Hire and supervise activities of subcontractors Plan and prepare...
Estimator
Akash Group of Companies,
Edmonton, AB
3 weeks ago
About Us Life is complicated enough. At Akash Homes, we believe building a home shouldn’t be. We’ve grown fast by doing things differently - removing surprises, prioritizing quality, and delivering homes that feel as good as they look. We’re scaling quickly across Western Canada, and we need people who are ready to dig in and help shape what comes next....
Line Cook - The Rec Room West Edmonton Mall
Cineplex,
Edmonton, AB
4 weeks ago
City: Edmonton What you will do: Cineplex Entertainment, headquartered in Toronto, Ontario, is currently recruiting for the position of Cook - West Edmonton Mall The Rec Room , reporting to the Head Chef, Sous-Chef or Supervisor- West Edmonton Mall The Rec Room. This position will be based at our Edmonton Rec Room located at 8882 170 Street NW in Edmonton,...
