Merchandise Operations Specialist - #178858
Giant Tiger
Date: 3 weeks ago
City: Ottawa, ON
Contract type: Full time

Compensation Grade
Grade 4
Job Description
Who We Are:
We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.
About The Role
The Merchandise Operations Specialist provides consistent support of key activities in merchandise operations to help ensure smooth running of processes and tools. Maintain system activities to ensure that the day-to-day business standards and processes are upheld. Merchandise Operations project management lead for strategic process improvement projects that ensures the merchant team successfully delivers product lines on-time, on budget and on strategy collaboratively with other cross-functional teams.
Workplace Arrangements
This role will follow a hybrid remote/onsite schedule. Applicants for this role can expect to work on-site from our Ottawa Head Office, on Walkley Road 1-2 days a week.
What Giant Tiger Brings;
JR126664
Giant Tiger is an equal opportunity employer and is committed to fair employment practices.
Are you interested in this position but don’t yet meet all the criteria? We want you to apply anyway!
During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our diverse, equal and inclusive culture.
If you require accommodation during your pursuit of a role at Giant Tiger please contact [email protected].
Grade 4
Job Description
Who We Are:
We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.
About The Role
The Merchandise Operations Specialist provides consistent support of key activities in merchandise operations to help ensure smooth running of processes and tools. Maintain system activities to ensure that the day-to-day business standards and processes are upheld. Merchandise Operations project management lead for strategic process improvement projects that ensures the merchant team successfully delivers product lines on-time, on budget and on strategy collaboratively with other cross-functional teams.
Workplace Arrangements
This role will follow a hybrid remote/onsite schedule. Applicants for this role can expect to work on-site from our Ottawa Head Office, on Walkley Road 1-2 days a week.
What Giant Tiger Brings;
- Work Your Way! Hybrid work arrangement;
- Annual Profit-Sharing Program & Incentive Plan
- Health/Dental/Vision Benefits as of day 1
- Store Discount
- LinkedIn Learning Subscription;
- Parental Top Up Program
- Employee Tuition Reimbursement Program;
- Bursary Program for children of employees
- Ottawa Home Office features: 24/7 gym, parking and cafeteria
- Support the Manager, Merch Ops/Process Improvement in developing and implementing strategic initiatives that improve Buying & Sourcing's operations to deliver on strategy
- Document and analyze business processes and procedures within the Merchandising Team.
- Identify process improvement opportunities within Merchandising and lead the projects including prioritization of opportunities, stakeholder analysis, recommendations, documentation, training and implementation.
- Coordinate and maintain the system activities and requests related to SG & HG merchandise operations to ensure that the day-to-day business standards and processes are documented and upheld
- Maintain system administrator tasks such setting up user groups and access policies, maintaining master lists. Coordinating new trend uploads (AS400) and create/maintain NRF Codes, Size & Colour
- Provide administrative support between Buying Team, Vendors and Nominated Suppliers regarding labels - including resolving PO issues, expedition of price/tickets, resolve internal or external questions about process, in stock levels etc.
- Coordinate private brand labels & hangtags invoicing between nominated suppliers and vendors, coordinate resolution of claims
- Post-secondary education
- 3-5 years work experience in an office role working for a retail company
- Process improvement and/or project management experience
- Excellent time management, organizational and prioritization skills
- Strong problem-solving skills and competence for continuous learning
- Demonstrable attention to detail and values data integrity
- Strong communication skills
- Ability to work independently and balance multiple priorities simultaneously to meet company deadlines
- Excellent interpersonal, verbal and written communication skills with the ability to lead cross-functional projects
- Proficiency with Microsoft Office suite of products (Outlook, Teams, Excel)
- Systems experience with AS400 (JDA), PLM, BI or similar software applications
- Process improvement and/or project management experience
- Bilingualism in French and English is considered an asset
JR126664
Giant Tiger is an equal opportunity employer and is committed to fair employment practices.
Are you interested in this position but don’t yet meet all the criteria? We want you to apply anyway!
During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our diverse, equal and inclusive culture.
If you require accommodation during your pursuit of a role at Giant Tiger please contact [email protected].
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