Pension Administration Education Specialist - #192166

At CAAT, we’re passionate about what we do. And it shows!

Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at CAAT. It is different. We’re one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. And we’re just getting started. Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit, we’d love you to be a part of it.

About The Role

We are seeking a Pension Administration Education Specialist to provide pension administration education and training services within the Member and Employer Services department.

This role focuses on educating users about the pension plan, business processes, and administrative systems by applying adult learning principles, designing effective learning programs, and managing stakeholder relationships.

As The Newest Member Of Our Team, You’ll

• Design, develop, and deliver on-going training, education materials and programs to continuously advance the knowledge of team members and support the strategy of the growing and developing pension administration experts from within CAAT.
• Identify gaps and training needs within the Member and Employer Services department, developing tailored programs and strategies to address knowledge gaps.
• Support the development and delivery of standardized programs and training to onboard new team members, ensuring a consistent approach.
• Deliver programs and training to support new roles, business processes, and the rollout of new products/services.
• Actively engage internal stakeholders in enhancing the training programs and identifying key areas for training opportunities; collaborating with them on progress and support needed.
• Build, maintain and audit an inventory of training and internal knowledge resources.
  
  

To Succeed, You Bring

• Post-secondary education or the equivalent combination of education and experience
• Minimum three (3) years of relevant experience in applying adult learning principles in pension or financial services.
• Demonstrated knowledge of instructional design methodologies (ADDIE, SAM, etc.)
• Experience working with various e-learning tools including Articulate Rise, Storyline, etc.
• Demonstrated experience in facilitating virtual and in-person training sessions
• Strong understanding of strategies/business needs to independently research and develop knowledge resources to support educational programs
• Excellent communication and presentation skills
• Exceptional judgement and a strong team player with the ability to collaborate cross functionally
• Accredited in adult education/training and PPAC or CEBS certification are considered assets.
  
  

At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We’re incredibly proud of our people and the remarkable impact they have as catalysts for change. We’re committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive. When you work with CAAT, you’ll enjoy:

• Opportunities to Build a Better You: We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
• Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan – we have you covered.
• A Place to Collaborate and Win: We’ve built a lively environment where creativity and open communication thrive. It’s why we’re consistently recognized as one of ‘Canada’s Most Admired Corporate Cultures’, one of ‘Greater Toronto’s Top Employers’, and one of the ‘Best Places to Work’.
• Work that Truly Matters. You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more.
  
  

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being, then CAAT could be the right fit for you. Start your journey with us today. Apply now.

Learn more about us by visiting www.caatpension.ca/careers

Diversity, Equity, Inclusion, And Belonging (DEIB)

DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.

CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at [email protected] or call Human Resources at 416-673-9000 for assistance.