Registration Coordinator, Examinations and Admissions Support - #224711

Engineers and Geoscientists British Columbia is currently searching for a Registration Coordinator, Examinations and Admissions Support to join our team in Burnaby!

The Registration Coordinator will help to coordinate the Registration Department’s online technical examination initiative as well as provide support to other admissions-related examinations. This individual will provide technical and logistics support related to the hosting of online examinations as well as customer support for candidates. Additional duties will involve supporting departmental team functions related to the registration process for engineering and geoscience applicants.

Our organization - one of BC's Top Employers – offers a competitive salary, comprehensive and generous benefits, an inclusive culture, and a hybrid work environment. Full details on our compensation and benefits value offering can be found below.

WHAT YOU WILL BE DOING

• Contributing to the coordination of the academic examination program; this includes communication with candidates, administrative support, and participation in the invigilation of examination sessions.
• Uploading and publishing of examination content using online assessment software; planning, monitoring and reporting on examination scheduling activities; tracking examination session tasks and progress.
• Coordinating candidate and providing support to candidates with daily email/phone monitoring; liaising with proctors and third-party service providers; triaging and resolving candidate/proctor issues.
• Coordinating exam marking results and updates, and participating in exam marking preparation.
• Reviewing exam session performance and assisting with program improvement implementation.
• Providing support to additional admissions related examinations such as the National Professional Practice Examination (NPPE) and the BC Codes and Practices Examination (BCCP).
• Supporting engineering and geoscience applicants on the application process, advising on registration policies, and recommending the optimal route of application. Communicating with and counseling applicants during the academic and experience assessment processes and decision stages of their applications.
• Supporting the Manager, Examinations in information gathering activities to ensure Registration data quality and integrity. This includes conducting research on best practices to support policies and procedures, conducting analyses on existing data and reports on applications and KPIs, and developing reports/presentations.
• Other duties as assigned by direct leader and, as appropriate, members of the divisional leadership team.

WHAT YOU BRING TO THE TABLE

The successful applicant will possess the following:

• 2-5 years previous relevant experience.
• Bachelor's degree in a related field is preferred.
• Exceptional organizational skills, including managing multiple competing priorities and adapting quickly to emerging priorities.
• Analytical and problem-solving skills.
• Exceptional customer service skills.
• Knowledge and application of privacy policy, records security, and document management protocols.

WHAT'S IN IT FOR YOU

Each member of our team contributes to public safety in BC and helps us deliver on our vision of "modern regulation for a resilient world." We serve the public as an inclusive, progressive, and future-focused regulator. Our Strategic Plan also places priority on our role to advance climate action, foster equity, diversity and inclusion, and move towards reconciliation with Indigenous peoples. At Engineers and Geoscientists BC, we are committed to demonstrating our values of collaboration, excellence, integrity, and innovation.

This role offers a competitive compensation and benefits program including a salary within our hiring range of $61,000 to $68,500. Placement within the hiring range will be based on candidate experience relative to the requirements of the role. Additional details on our generous benefit offerings are found below.

WHO WE ARE

Engineers and Geoscientists BC is proud to be recognized as one of BC's Top Employers.

Engineers and Geoscientists British Columbia is the business name of the Association of Professional Engineers and Geoscientists of the Province of British Columbia. We regulate and govern these professions under the authority of the Professional Governance Act.

We are charged with protecting the public interest by setting and maintaining high academic, experience, and professional practice standards for over 40,000 registrants. Individuals licensed by Engineers and Geoscientists BC are the only persons permitted by law to undertake and assume responsibility for engineering and geoscience projects in BC.

We are a not-for-profit organization governed by a board of elected registrants, licensees, and government appointees. The board is accountable to the public through the Ministry of Post-Secondary Education and Future Skills under the Office of the Superintendent of Professional Governance, for both the governance and management of the organization.

To learn more about our work please visit us at https://www.egbc.ca.

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