Relationship Management Associate (Bilingual) - #227596

Closing Date (MM/DD/YYYY):

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Language(s) Required:

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

• Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs

• Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world

• Growth: Learning and development opportunities to help you thrive

• Hybrid work options

How you’ll make an impact

As a Senior Relationship Management Associate, you’ll work with Senior Relationship Managers to manage a complex lending portfolio, strengthen customer relationships and lead loan administration activities that help producers grow their operations.

You’ll support complex Ag Production financing and collaborate closely with other internal teams and financial institutions to deliver a seamless customer experience.

If you’re passionate about the agriculture industry, love learning new things and enjoy building meaningful relationships, this could be the role for you.

What you’ll do

• Partner with Senior Relationship Managers to proactively build and maintain relationships with key and high‑potential customers and prospects
• Answer inquiries, offer solutions, and process requests in a thorough and professional manner, creating sales opportunities
• Ensure ongoing open communication with customers on assigned portfolio
• Enter customer and financial details into the lending system with a high degree of accuracy
• Deliver professional front desk coverage, including greeting and assisting walk-in customers, managing incoming calls, and completing administrative tasks with speed and accuracy
• Join customer visits to farms and offices, and represent FCC at industry events and meetings

What you’ll bring to the team

Required qualifications:

• Bachelor’s degree in business administration
• A minimum of one year of related administrative or financial experience (or an equivalent combination of education and experience)
• Specialized knowledge of lending and loan administration processes
• Hands-on experience applying lending and loan administration procedures, including preparing loan documentation and ensuring adherence to lending policies
• Ability to interpret complex financial statements for accurate data entry

Preferred qualifications:

• Customer service and administration experience, ideally in a financial, law, agricultural or advisory setting
• Experience working collaboratively across teams to achieve alignment and deliver outcomes that enhance customer satisfaction
• Valid drivers license
• This is a bilingual position with an intermediate level of proficiency in both official languages (English and French) required. However, we encourage all candidates to submit their application, regardless of whether they believe they meet the linguistic requirements of the position.

Not sure you meet every requirement? We encourage you to apply anyway.

#FCCEN

You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:
• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: [email protected] . An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.