Senior DevOps - Observability - #194285

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

Join our dynamic, high-level, multidisciplinary team, where you'll have the opportunity to play a key role in optimizing our CI/CD processes. As an essential member of our team, you will be responsible for modifying and supporting our tool configurations, while solving complex problems and challenges. You'll be part of a high-performance work environment that values autonomy, and will contribute to creating a warm and friendly working atmosphere. If you're passionate about innovation and enjoy collaborating with specialists in various fields, this is the position for you.

DevOps Mission

What you'll do here:

• Help the team to progress by optimizing CI/CD.
• Modify and support tool configurations.
• Help create and maintain Continuous Integration and Deployment (CICD) pipelines.
• Collaborate with different teams to support automation improvements.
• Contribute to the development of proof-of-concept projects to validate new ideas.
• Work with senior team members to identify and solve technical problems and participate in code reviews.
• Support development teams in adopting best practices for development and operational solutions and practices.
• Assist with root cause analysis of business and production platform problems and help develop action plans.
• Learn and recommend technologies/tools to facilitate integration between different product stacks.
• Support the interpretation of safety policies and ensure that platform designs comply with safety guidelines.
• Solve complex problems and challenges.
• Integrate a high-performance work environment that encourages autonomy and contributes to creating a warm and friendly working atmosphere.
  
  

Observability Mission

• Set up observability alerts for all our products in production
• Set up monitoring systems for all our products in production.
• Creation of a preventive alert strategy.
• Creation of a preventive monitoring strategy.
• Implementation of a production support process linked to observability.
• Incident reporting and observability.
• Training team members in observability tools.
  
  

What You Bring To The Table

• Bachelor's degree in Information Technology/Software Engineering or equivalent combination of education and experience.
• A minimum of 8 years' experience in a similar CI/CD optimization position and solid experience in product delivery.
• Very good knowledge of monitoring products such as CLM and Dynatrace.
• Proficiency in IntelliJ, GITHub, Docker, Openshift, Nexus, Veracode, Twistlock, Jenkins, SonarQube and CI/CD concepts/processes.
• A command of the following technologies is an asset: JAVA, Javascript, Spring, Hibernate, Junit, Maven, GIT, JSON, AJAX, JQuery SQL, XML, Webservices (SOAP, REST) and APIs.
• You're creative, curious and resourceful.
• Recognized leader and team player ready to contribute and receive feedback.
• Excellent communicator capable of explaining ideas to various stakeholders.
• Organized, proactive and a driver of change.
• At ease in a constantly evolving technological environment.
• Bilingualism essential (French / English) - Need to interact on a regular basis with colleagues across the country.
• No Canadian work experience required, but must have authorization to work in Canada.
  
  

What We Offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working Here Means You'll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
  
  

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.