Senior Software Developer (Cloud Escalation Engineering) - #196767

OPENTEXT

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent AI can't replace to help us shape the future of information management. Join us.

As a global leader in secure information management, OpenText empowers businesses to stay ahead of the ever-evolving cyber threats. Our Cybersecurity Enterprise portfolio is formidable, offering innovative solutions that safeguard organizations from malicious attacks, data breaches, and cyber vulnerabilities. By joining our team, you will be at the forefront of developing and implementing state-of-the-art security technologies, protecting critical assets and sensitive information for clients worldwide.

Your Impact

OpenText Fortify is the industry’s most mature automated application security testing solution, which is recognized as industry leader by Gartner MQ.

We are expanding our Fortify cloud development team and looking for self-motivated people willing to work on complex problems/projects where analysis of situations or data requires an in-depth evaluation of multiple factors. As a Fortify cloud team member you will work on the creation of the next generation Application Security Testing scanners in the cloud.

Join our team and you will have the ability to:

• Work on the industry leading cybersecurity testing platform.
• Solve complex tasks to meet business needs.
• Introduce yourself into the world of Security testing and learn the latest security breaches in different tools/technologies/ programming languages.
  
  

What The Role Offers

As a Senior Software Developer, you will:

• Design and implement infrastructure-as-code deployments of Fortify/ Fortify on Demand components in AWS and/or GCP architectures.
• Develop tools and components that better integrate our application code with the various cloud stacks.
• Sharpen your cloud engineering skills using a variety of programming languages, infrastructure as code, and other cloud technologies.
• Work across and in conjunction with several project teams of software engineers, testers, and security researchers, to develop reliable, cost effective and high-quality solutions for the public/ private cloud.
• Collaborate and communicate with management and development partners regarding software systems design status, project progress, and issue resolution.
  
  

What You Need To Succeed

• Experience of operating, troubleshooting, and monitoring cloud solutions on one of the following: AWS, Azure, or GCP.
• Conceptual understanding of networking, network routing and network infrastructure.
• Experience in dealing with security practices in hyper-scalers.
• 2+ years of experience utilizing standard DevOps tools such as Packer, Helm, Terraform, Terragrunt.
• Demonstratable experience on handling Customer Escalations and amicable handling of critical situations – L2/L3 Support.
• Troubleshooting, Debugging.
• Breaking down the problems.
• Suggesting Workarounds.
• Triage issues and work closely with Ops and R&D Teams.
• Quickly build product understanding, High learnability skills.
• Strong understanding of microservice design, containerization, Kubernetes, and scaling.
• Strong administration and user knowledge of Linux Operating Systems.
• Scripting experience in Python, Linux shell (bash preferred), and PowerShell.
• Experience with at least one or more industry-standard SQL implementations (e.g. MS-SQL, PostgreSQL, MySQL).
• Able to communicate clearly and effectively in both written and spoken English.
• At least 3 to 5 years software development experience in one of the following languages: C#/.NET, Golang, Java.
• Strong understanding of Windows.
• Experience implementing application performance analytics using at least one industry standard tool, preferably Prometheus/ Grafana.
  

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.